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JamGPT
✓ verifiedPaid
Streamlines bug reporting with automatic capture; strong adoption.
👁 730K/mo♥ 2.9K
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DocsBot AI
✓ verified
Custom chatbots trained on your docs with very high traffic; category-leading support tool.
👁 649K/mo♥ 8.8K
Pricing
No public pricing
Free: $0 per month
Pro: $12 / month
Team: $14 / creator / month*
Enterprise: Custom
Jam for Customer Support: Custom / month
Free: $0
Pro: $29/mo ($39/mo monthly)
Unlimited: $99/mo ($129/mo monthly)
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Core features
- ✦Business Texting
- ✦Team Messaging
- ✦Reminders
- ✦Reviews & Reputation Management
- ✦Text Campaigns
- ✦Smart Schedule
- ✦Digital Forms & Surveys
- ✦Online Scheduling
- ✦VoIP Phones
- ✦Automatic capture of device and browser information
- ✦Console and network logs recording
- ✦Repro steps recording
- ✦Backend tracing
- ✦AI debugger
- ✦Integration with popular tools like Notion, GitHub, Jira, and Slack
- ✦Video recording and screenshot annotation
- ✦Live chat
- ✦Chatbots
- ✦Multi-channel messaging
- ✦Knowledge base
- ✦Integrations & API
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Custom AI chatbot creation
- ✦Integration with multiple content sources
- ✦AI-powered knowledge retrieval
- ✦Widget customization
- ✦Analytics and reporting
- ✦API access
Use cases
- →Reduce no-shows by 90% with automated reminders.
- →Improve Google rankings with review and reputation management.
- →Reduce appointment scheduling calls by 40% with online scheduling.
- →Send thousands of text messages with text campaigns.
- →Reporting bugs quickly and efficiently
- →Streamlining communication between QA and development teams
- →Capturing detailed information for debugging
- →Integrating bug reporting into existing workflows
- →Sales: Increase sales by talking to customers in real-time.
- →Support: Help customers faster and solve their problems quickly.
- →Marketing: Automate lead qualification and collect feedback.
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Customer support automation
- →Internal knowledge base access
- →Research assistance
- →Content repurposing
- →Pre-sales and onboarding support
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