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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Pricing
No public pricing
Free: $0
Pro: $6.49 /month (billed annually) or $7.99 /month
No public pricing
Free: $0
Pro: $29/mo ($39/mo monthly)
Unlimited: $99/mo ($129/mo monthly)
No public pricing
Core features
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- ✦Digital Business Cards
- ✦Event Lead Capture
- ✦Universal Badge Scanner
- ✦CRM Integrations
- ✦AI-powered Lead Enrichment
- ✦Team Management Dashboard
- ✦Business Texting
- ✦Team Messaging
- ✦Reminders
- ✦Reviews & Reputation Management
- ✦Text Campaigns
- ✦Smart Schedule
- ✦Digital Forms & Surveys
- ✦Online Scheduling
- ✦VoIP Phones
- ✦Live chat
- ✦Chatbots
- ✦Multi-channel messaging
- ✦Knowledge base
- ✦Integrations & API
- ✦AI Agent for automated support
- ✦Helpdesk centralization
- ✦Omnichannel integration
- ✦Ecommerce platform integrations (Shopify, Magento, BigCommerce)
- ✦Automation rules and workflows
- ✦Revenue and performance statistics
Use cases
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- →Capture leads at conferences and trade shows
- →Standardize company-wide branding
- →Equip sales teams to turn handshakes into revenue
- →Enrich contact information for personalized outreach
- →Reduce no-shows by 90% with automated reminders.
- →Improve Google rankings with review and reputation management.
- →Reduce appointment scheduling calls by 40% with online scheduling.
- →Send thousands of text messages with text campaigns.
- →Sales: Increase sales by talking to customers in real-time.
- →Support: Help customers faster and solve their problems quickly.
- →Marketing: Automate lead qualification and collect feedback.
- →Automating up to 60% of customer inquiries with AI
- →Providing personalized shopping assistance to increase conversions
- →Managing customer support across email, social media, live chat, voice, and SMS
- →Centralizing customer interactions and data for personalized experiences
- →Editing Shopify orders and running promotional campaigns directly from Gorgias
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