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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.

122K visits/mo
748K visits/mo
Jam logo
Jam
✓ verifiedFreemium

One-click bug-reporting tool that auto-captures console, network logs and repro steps for developers.

730K visits/mo2.9K saves
2.5M visits/mo
Crisp logo
Crisp
Paid
1.3M visits/mo
Pricing
Basic: $0/month
Pro: $20/month
Team: $49/month
MULTIAGENT CHAT: $15 per user / per month
MULTIAGENT CHAT PLUS: $20 per user / per month
ENTERPRISE: Custom
Broadcast / Campaign module on WhatsApp: $0.02 per contact reached
Advanced Bot Builder module: $66 per month
Extra FB / Instagram / WhatsApp / Telegram accounts: $22 per month
Free: $0 (30 Jams/mo, 5 recording links)
Team: $14/creator per month billed yearly (unlimited Jams)

Free trial available

No public pricing

Free: Free
Mini: $45
Essentials: $95
Plus: $295
Enterprise: Unique pricing
Core features
  • Integration with Notion databases
  • Unlimited fields and submissions
  • Customizable form styling
  • Conditional logic and validation rules
  • Ready-made form templates
  • File uploads
  • Multi-page forms
  • Email, Slack, and Discord notifications
  • Submission editing
  • Form protection (password, captcha)
  • Multi-channel chat management
  • Chatbot automation
  • Broadcast messaging
  • API & Webhooks integration
  • Web chat widget
  • One-click bug capture via browser extension
  • Automatic repro steps
  • Console, network and device logs
  • Instant replay of recent activity
  • Backend tracing and an AI debugger
  • Integrations with Jira, Linear, GitHub and Slack
  • AI Agent for automated support
  • Helpdesk centralization
  • Omnichannel integration
  • Ecommerce platform integrations (Shopify, Magento, BigCommerce)
  • Automation rules and workflows
  • Revenue and performance statistics
  • Omnichannel Team Inbox
  • AI Chatbot
  • CRM
  • Knowledge Base
  • Automations
  • Campaigns
  • Ticketing System
Use cases
  • Guest blog submission forms
  • Event attendee check-in forms
  • Customer satisfaction surveys
  • Patient intake forms
  • Photography quotation requests
  • Equipment rental requests
  • Photo shoot permit requests
  • Centralize customer support across multiple messaging channels
  • Automate customer conversations with chatbots
  • Send marketing campaigns via WhatsApp
  • Integrate with CRM and e-commerce platforms
  • Provide real-time support through a web chat widget
  • Filing detailed bug reports
  • Reproducing issues faster in QA
  • Sharing debug context with engineers
  • Triaging support bug reports
  • Automating up to 60% of customer inquiries with AI
  • Providing personalized shopping assistance to increase conversions
  • Managing customer support across email, social media, live chat, voice, and SMS
  • Centralizing customer interactions and data for personalized experiences
  • Editing Shopify orders and running promotional campaigns directly from Gorgias
  • Customer support across multiple channels
  • Automating sales pipelines using bots
  • Retargeting customers with targeted emails and in-app messages
  • Centralizing customer conversations from various channels
  • Building AI-powered chatbots for customer support
  • Creating a knowledge base for self-service support
  • Sending automated email and chat campaigns
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