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Intercom
✓ verifiedPaid
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
3.1M visits/mo
Pricing
Free: $0
Pro: $6.49 /month (billed annually) or $7.99 /month
No public pricing
No public pricing
No public pricing
No public pricing
Free trial available
Core features
- ✦Digital Business Cards
- ✦Event Lead Capture
- ✦Universal Badge Scanner
- ✦CRM Integrations
- ✦AI-powered Lead Enrichment
- ✦Team Management Dashboard
- ✦Business Texting
- ✦Team Messaging
- ✦Reminders
- ✦Reviews & Reputation Management
- ✦Text Campaigns
- ✦Smart Schedule
- ✦Digital Forms & Surveys
- ✦Online Scheduling
- ✦VoIP Phones
- ✦Data Hygiene
- ✦B2B and B2C Audience Targeting
- ✦Omnichannel Marketing Platform
- ✦Account-Based Marketing (ABM) Solutions
- ✦Data Enrichment and Append Services
- ✦Developer APIs and SDKs
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- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
Use cases
- →Capture leads at conferences and trade shows
- →Standardize company-wide branding
- →Equip sales teams to turn handshakes into revenue
- →Enrich contact information for personalized outreach
- →Reduce no-shows by 90% with automated reminders.
- →Improve Google rankings with review and reputation management.
- →Reduce appointment scheduling calls by 40% with online scheduling.
- →Send thousands of text messages with text campaigns.
- →Reach niche B2B or B2C targets online with paid advertising.
- →Execute true omnichannel marketing campaigns across multiple platforms.
- →Build account-based audiences with robust control over targeting.
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- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
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