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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.

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Ai Video Recording Ai Testing Customer Support Ai Note Taker Ai Meeting Assistant Communication Ai Crm Ai Knowledge Base

Bubbles

Paid

👁 223K/mo♥ 16K

Sonetel

JamGPT

✓ verifiedPaid

Streamlines bug reporting with automatic capture; strong adoption.

👁 730K/mo♥ 2.9K

intercom.com

Paid

👁 4.3M/mo♥ 7.1K

Crisp

Paid

👁 1.3M/mo

Pricing

Basic: Free

Pro Teams: $12/member/mo (yearly)

Pro Personal: $18/member/mo (yearly)

No public pricing

Free: $0 per month

Pro: $12 / month

Team: $14 / creator / month*

Enterprise: Custom

Jam for Customer Support: Custom / month

Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution

Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution

Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution

Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)

Copilot: $29 per agent/mo (billed annually)

Proactive Support Plus: $99 /mo

Free: Free

Mini: $45

Essentials: $95

Plus: $295

Enterprise: Unique pricing

Core features

✦AI Meeting Note Taker
✦Screen Recorder
✦Automated Summaries and Action Items
✦Rich Commenting on Recordings
✦Integration with Meeting Platforms
✦Async Video Communication

✦Automatic capture of device and browser information
✦Console and network logs recording
✦Repro steps recording
✦Backend tracing
✦AI debugger
✦Integration with popular tools like Notion, GitHub, Jira, and Slack
✦Video recording and screenshot annotation

✦Fin AI Agent for automated customer support
✦Omnichannel support (inbox, tickets, phone, help center)
✦AI-enhanced inbox for agent productivity
✦AI Insights & Reporting for performance optimization
✦Workflow automation with a visual builder

✦Omnichannel Team Inbox
✦AI Chatbot
✦CRM
✦Knowledge Base
✦Automations
✦Campaigns
✦Ticketing System

Use cases

→Automatically record and transcribe meetings.
→Share feedback asynchronously on designs and websites.
→Resolve ad-hoc questions without lengthy calls.
→Check-in on projects without disrupting the team.
→Collaborate with clients and vendors without complex setups.

→Reporting bugs quickly and efficiently
→Streamlining communication between QA and development teams
→Capturing detailed information for debugging
→Integrating bug reporting into existing workflows

→Providing instant customer service with Fin AI Agent
→Managing customer inquiries across multiple channels
→Automating support workflows to improve efficiency
→Empowering support agents with AI-powered tools
→Gaining insights into customer service performance

→Customer support across multiple channels
→Automating sales pipelines using bots
→Retargeting customers with targeted emails and in-app messages
→Centralizing customer conversations from various channels
→Building AI-powered chatbots for customer support
→Creating a knowledge base for self-service support
→Sending automated email and chat campaigns

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