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Jotform AI Agents
✓ verifiedPaid
Jotform's platform for building AI customer-service agents across channels; category leader.
👁 42M/mo♥ 9.5K
Pricing
No public pricing
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Free: FREE
Core features
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- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI-powered chat automation
- ✦Multi-channel integration (WhatsApp, email, social media)
- ✦Lead capture and qualification
- ✦Team inbox for sales chat conversions
- ✦Customer retention tools (promotions, reminders, support)
- ✦CRM integration
- ✦WhatsApp tools (link generator, QR generator)
Use cases
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- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Retail businesses boosting sales through chat commerce
- →Educational institutions increasing conversions from sales inquiries
- →Healthcare providers improving care visit success with automation
- →Professional services gaining more qualified leads over WhatsApp
- →Automotive companies streamlining communication for multiple branches
- →Travel agencies achieving subscriber growth through customer service
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