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DocsBot AI
✓ verifiedFreemium
Builds AI agents from your knowledge base to answer customer and team questions and take actions across support, sales, and internal tools.
649K visits/mo8.8K saves
Pricing
Lite: €39 / mo
Pro: €99 / mo
Business: €399 / mo
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Free: $0/mo (1 bot, 100 AI credits)
Personal: $49/mo (1 bot, 5k pages)
Standard: $149/mo (3 bots, 15k pages)
Business: $499/mo (10 bots, 100k pages)
Core features
- ✦No-Code Conversation Builder
- ✦AI-Powered Chatbots
- ✦Advanced Design Customizations
- ✦Multichannel Agent Dashboard
- ✦Advanced Conversation Analytics
- ✦WhatsApp as a channel
- ✦Live and Video Chat
- ✦Appointment Scheduling
- ✦Omnichannel communication
- ✦Appointment scheduling
- ✦Lead management
- ✦Conversational AI
- ✦CRM integration
- ✦Customizable conversational flows
- ✦Voice and video calling
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Custom chatbots trained on 37+ content sources
- ✦AI actions and skills (tickets, scheduling, billing, MCP)
- ✦Website, help center, Slack, and API deployment
- ✦Lead capture and pre-sales chat
- ✦Conversation and question analytics
- ✦Multi-model support with team workspaces
Use cases
- →Improve customer support
- →Generate leads
- →Engage audience with AI
- →Qualify users with rule-based components
- →Connect with live (video) chat
- →Book meetings
- →Streamlining loan applications in the mortgage industry
- →Improving quote generation and claim handling in insurance
- →Enhancing omnichannel communication and lead generation in automotive
- →Providing on-demand assistance and automated processes in real estate
- →Supporting solar consultations and installation tracking in the solar industry
- →Improving tenant communication and lease renewals in property management
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Automating customer support with 24/7 answers
- →Qualifying and capturing sales leads
- →Internal knowledge retrieval for teams
- →Research and document analysis
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