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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Yay! Forms
✓ verifiedPaid
AI form builder for surveys and quizzes with automated insights; high traffic.
👁 102K/mo♥ 956
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Thunderbit
✓ verifiedFreemium
AI web scraper and automation for easy data extraction; strong traffic.
👁 458K/mo♥ 11K
Pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Starter: $9/month billed yearly or $19/month
Plus: $29/month billed yearly or $39/month
Professional: $59/month billed yearly or $79/month
Free: $0.00/month
Lite: $4.99/month
Standard: $9.99/month
Pro: $24.99/month
Starter: $9/month
Pro: $16.5/month
Business: Custom
Free: $0/month
Core features
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI-powered insights
- ✦Form creation in 30 seconds
- ✦Customizable branding
- ✦Logic branches
- ✦Integration with various tools
- ✦Drop-off rate tracking
- ✦Emotion and sentiment analysis
- ✦Keyword extraction and text classification
- ✦Card scanning and identification
- ✦Instant card value lookup
- ✦Collection management
- ✦Listing cards for sale
- ✦Hobby trend tracking
- ✦AI-powered web scraping
- ✦No-code automation
- ✦Pre-built templates
- ✦Natural language data extraction
- ✦Subpage scraping
- ✦Data enrichment
- ✦Data export to Google Sheets, Airtable, and Notion
Use cases
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Lead capture for marketing teams
- →User feedback collection for product teams
- →Customer retention for customer success teams
- →HR process organization for HR teams
- →Research data analysis for research teams
- →Branding customization for agencies
- →Identifying and valuing a collection of sports cards.
- →Tracking the value of a TCG deck.
- →Listing cards for sale on eBay.
- →Staying up-to-date on the latest trends in the card collecting hobby.
- →Scrape contact information from websites, PDFs, and images
- →Build email lists for lead generation
- →Automate property listings aggregation from multiple websites
- →Monitor competitor pricing strategies and marketing tactics
- →Analyze customer sentiment and content marketing efforts
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