Compare tools
Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
Pricing
Free: $0 / Forever
Startup: $21 / Month (billed yearly)
Scale: $42 / Month (billed yearly)
Thrive: $70 / Month (billed yearly)
Enterprise 1: $97 / Month (billed yearly)
Enterprise 2: $161 / Month (billed yearly)
Enterprise 3: $253 / Month (billed yearly)
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Freelance Hires: $15 - $110+
Full-time Hires: 20% of the annual salary
Core features
- ✦Website Heatmap Tool
- ✦Session Replay Software
- ✦Pop-Up Software
- ✦Ecommerce Analytics
- ✦Website Feedback Tool
- ✦Event Tracking Tools
- ✦Website Funnel Analysis
- ✦A/B Testing Tool
- ✦SEO Checker
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI-powered candidate matching
- ✦Vetted remote talent pool
- ✦Freelance and full-time hiring options
- ✦Global reach (190 countries)
- ✦Secure payments and compliant global hires
Use cases
- →Analyzing user behavior to understand where they click and why they don't buy.
- →Identifying bugs and usability issues on a website.
- →Optimizing website content and layout based on heatmap data.
- →Improving conversion rates through A/B testing and funnel analysis.
- →Monitoring SEO data to improve website ranking.
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Hiring a remote full-stack developer for a web application project.
- →Finding a freelance UX designer to improve user experience.
- →Scaling a marketing team with remote content writers and SEO specialists.
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