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Dialpad
✓ verifiedPaid
AI-powered customer communications platform for calls, messages and meetings; major established product.
👁 2.3M/mo♥ 1.6K
Pricing
No public pricing
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
No public pricing
No public pricing
Forever Free: $0
Basic: $19
Professional: $49
Agency: $149
Core features
- ✦Ai-powered customer communications
- ✦All-in-one platform
- ✦Real-time Ai insights
- ✦Cloud-based solutions
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
- ✦AI-powered petition drafting
- ✦Effortless achievement collection
- ✦Tailored AI-editor for immigration petitions
- ✦One-stop document assembly and filing
- ✦Recommendation letter builder
- ✦Smart form filling
- ✦Summary of Contributions (SoC) drafting
- ✦Voice, video, audio, and text surveys and forms
- ✦AI Probing
- ✦AI Survey Generation
- ✦AI Translation (50+ languages)
- ✦AI Transcription
- ✦Sentiment and Thematic Analysis
- ✦Standard Survey Features (multiple choice, likert scale, etc.)
- ✦Voice and Video Responses
- ✦Branching and Logic
- ✦Customization
- ✦TinyForms: Build smart forms with customized APIs, real-time logic, and dynamic APIs.
- ✦TinyWorkflows: Create no-code automations with a visual drag-and-drop builder, human-in-loop capabilities, and AI assistance.
- ✦TinyTables: Manage, analyze, and visualize data with live sync, built-in AI enrichment, and smart insights.
- ✦TinyEmails: Create and send personalized emails directly from workflows with AI-crafted messages and data-driven timing.
- ✦TinyAgents: Deploy specialized AI agents for research, qualification, or enrichment tasks, with prebuilt expertise and customizable logic.
Use cases
- →Improving customer experience in retail with Dialpad Support
- →Connecting employees globally with Dialpad Connect
- →Achieving high CSAT scores with Dialpad
- →Optimizing efficiency by consolidating communications on Dialpad
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
- →Drafting NIW, EB1, H1B, and O1 petitions
- →Organizing and indexing exhibits for petitions
- →Mining evidence to strengthen petitions
- →Preparing ready-to-file petition packages
- →Drafting a Summary of Contributions (SoC)
- →Streamlining the green card application process
- →Concept Testing
- →Net Promoter Score
- →Brand Tracking
- →Diary Study
- →Product Feedback
- →Exploratory Research
- →Event Feedback
- →Creative Testing
- →Lead Management: Automate lead capture, enrichment, and CRM syncing to turn form fills into qualified prospects.
- →Sales Pipeline: Automate handoffs and streamline sales processes for efficiency.
- →Marketing Campaigns: Boost marketing campaign impact through automation.
- →Recruitment Flow: Automate hiring and onboarding by collecting applications, shortlisting with AI, and notifying teams.
- →Community Flow: Manage community onboarding, approvals, and communication on platforms like Telegram.
- →Campaign Flow: Streamline voucher availing journeys, rewards, and coupon redemptions with full automation.
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