Compare tools
Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
✕
Intercom
✓ verifiedPaid
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
3.1M visits/mo
✕
TinyCommand
✓ verifiedFreemium
All-in-one no-code platform combining forms, workflow automation, AI agents, a database and email in a single subscription.
31K visits/mo
✕
OpnForm
✓ verifiedPaid
Open-source AI form builder for free forms and surveys; strong adoption and traffic.
30K visits/mo684 saves
✕
Makeform
✓ verifiedFreemium
Chat-based AI form builder that generates forms with logic and design; free unlimited forms suit creators and small teams.
202K visits/mo
Pricing
No public pricing
Free trial available
No public pricing
Free: $0/mo (1,000 credits, 1 seat, unlimited forms)
Basic: $17/mo billed annually at $199/yr (10,000 credits, 3 seats)
Professional: $42/mo billed annually at $499/yr (50,000 credits, 10 seats)
Agency: $125/mo billed annually at $1,499/yr (250,000 credits, 50 seats)
Free: $0
Pro (Monthly): $16 per month
Pro (Yearly): $16 per month (billed yearly)
Free: $0/mo
Pro: $19/mo (billed $228/year)
Business: $59/mo (billed $708/year)
Core features
- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
- ✦Voice, video, audio, and text surveys and forms
- ✦AI Probing
- ✦AI Survey Generation
- ✦AI Translation (50+ languages)
- ✦AI Transcription
- ✦Sentiment and Thematic Analysis
- ✦Standard Survey Features (multiple choice, likert scale, etc.)
- ✦Voice and Video Responses
- ✦Branching and Logic
- ✦Customization
- ✦Drag-and-drop form builder with conditional logic
- ✦Workflow automation with 60+ node types and 400+ integrations
- ✦Prebuilt and custom AI agents for tasks like lead scoring
- ✦Relational database with AI-enriched columns
- ✦Drag-and-drop email builder with AI-drafted content
- ✦Company and contact enrichment and web research tools
- ✦AI Form Builder
- ✦Unlimited forms, fields, and responses (Free plan)
- ✦Form logic, URL pre-fill, Hidden fields
- ✦File uploads, Custom code, Webhooks
- ✦Customizable themes and thank you pages
- ✦Form Analytics
- ✦AI form generation from a chat prompt
- ✦30+ field types including payments, signatures, and file uploads
- ✦Conditional logic, branching, calculations, and answer piping
- ✦Design customization with themes, custom CSS, and custom domains
- ✦Embed, popup, and shareable link distribution
- ✦Integrations with Notion, Google Sheets, Slack, Zapier, Make, and webhooks
- ✦Response analytics and AI analysis
Use cases
- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
- →Concept Testing
- →Net Promoter Score
- →Brand Tracking
- →Diary Study
- →Product Feedback
- →Exploratory Research
- →Event Feedback
- →Creative Testing
- →Capturing and automatically routing sales leads
- →Building onboarding or support-triage workflows
- →Running AI-driven lead scoring and qualification
- →Sending personalized, data-merged email campaigns
- →Creating contact forms
- →Conducting surveys
- →Collecting internal announcements
- →Managing warehouse inventory check-ins
- →Gathering training feedback
- →Processing international job applications
- →Streamlining legal petitions
- →Supporting environmental initiatives
- →Lead generation and contact forms
- →Customer feedback and satisfaction surveys
- →User registration forms
- →Job applications and HR surveys
- →Event RSVPs and signups
- →Quizzes and polls
Visit