Compare tools
Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
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OpnForm
✓ verifiedPaid
Open-source AI form builder for free forms and surveys; strong adoption and traffic.
30K visits/mo684 saves
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Intercom
✓ verifiedPaid
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
3.1M visits/mo
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forms app
✓ verifiedPaid
Established online form/survey/quiz builder with automation; very high traffic.
1.1M visits/mo4.2K saves
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Makeform
✓ verifiedFreemium
Chat-based AI form builder that generates forms with logic and design; free unlimited forms suit creators and small teams.
202K visits/mo
Pricing
Free: $0
Pro (Monthly): $16 per month
Pro (Yearly): $16 per month (billed yearly)
No public pricing
Free trial available
Basic: 15 USD /month
Pro: 25 USD /month
Premium: 59 USD /month
Free: FREE FOREVER
Pro: Contact for Pricing
Free: $0/mo
Pro: $19/mo (billed $228/year)
Business: $59/mo (billed $708/year)
Core features
- ✦AI Form Builder
- ✦Unlimited forms, fields, and responses (Free plan)
- ✦Form logic, URL pre-fill, Hidden fields
- ✦File uploads, Custom code, Webhooks
- ✦Customizable themes and thank you pages
- ✦Form Analytics
- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
- ✦Form Builder
- ✦Survey Maker
- ✦Quiz Maker
- ✦Store Builder
- ✦AI Form Generator
- ✦500+ Integrations
- ✦Template Library
- ✦Data Analysis Tools
- ✦Workflow Automation
- ✦Drag-and-drop form builder
- ✦Custom CRM and dashboard creation
- ✦Workflow automation
- ✦Client portal builder
- ✦AI-powered analytics
- ✦AI form generation from a chat prompt
- ✦30+ field types including payments, signatures, and file uploads
- ✦Conditional logic, branching, calculations, and answer piping
- ✦Design customization with themes, custom CSS, and custom domains
- ✦Embed, popup, and shareable link distribution
- ✦Integrations with Notion, Google Sheets, Slack, Zapier, Make, and webhooks
- ✦Response analytics and AI analysis
Use cases
- →Creating contact forms
- →Conducting surveys
- →Collecting internal announcements
- →Managing warehouse inventory check-ins
- →Gathering training feedback
- →Processing international job applications
- →Streamlining legal petitions
- →Supporting environmental initiatives
- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
- →Collecting customer feedback
- →Conducting market research
- →Creating online quizzes for education or entertainment
- →Selling products through online forms
- →Automating business processes
- →Approval workflows
- →AI generator builder
- →Signature forms
- →Custom CRM
- →Dashboard builder
- →Client portals
- →HR portals
- →Smart surveys
- →Lead generation and contact forms
- →Customer feedback and satisfaction surveys
- →User registration forms
- →Job applications and HR surveys
- →Event RSVPs and signups
- →Quizzes and polls
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