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Pricing
No public pricing
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Core features
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- ✦Voice, video, audio, and text surveys and forms
- ✦AI Probing
- ✦AI Survey Generation
- ✦AI Translation (50+ languages)
- ✦AI Transcription
- ✦Sentiment and Thematic Analysis
- ✦Standard Survey Features (multiple choice, likert scale, etc.)
- ✦Voice and Video Responses
- ✦Branching and Logic
- ✦Customization
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
Use cases
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- →Concept Testing
- →Net Promoter Score
- →Brand Tracking
- →Diary Study
- →Product Feedback
- →Exploratory Research
- →Event Feedback
- →Creative Testing
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
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