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The New GitBook
✓ verified
Widely used technical-documentation platform with AI-powered search; very high traffic.
👁 653K/mo♥ 2.9K
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SoBrief.com
✓ verifiedPaid
Free book summaries in audio, PDF and EPUB; very high traffic.
👁 623K/mo♥ 18K
Pricing
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Basic: $29 per Team Member per Month
Pro: $49 per Team Member per Month
Plus: $69 per Team Member per Month
Starter: $59 Flat Rate per Month
Enterprise: Custom
No public pricing
Free: Free
Pro (Monthly): $9.99/month
Pro (Yearly): $44.99/year
Pro (Lifetime): $59.99 One-Time Payment
Core features
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- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Shared inbox helpdesk
- ✦Live chat with chatbots and video calls
- ✦Customizable FAQ center
- ✦Real-time customer activity monitoring
- ✦Workflow automation
- ✦Multi-brand management
- ✦AI-powered search and insights
- ✦Git-based workflow
- ✦WYSIWYG editor
- ✦OpenAPI spec file support
- ✦SEO and AI data ingestion optimization
- ✦Adaptive content
- ✦Built-in analytics
- ✦73,530+ book summaries
- ✦Audio summaries in 40 languages
- ✦Free PDF/EPUB downloads
- ✦Fiction and non-fiction summaries
- ✦Personalized recommendations
- ✦Bookmarks and history tracking
Use cases
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- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Consolidating customer support channels for faster response times
- →Automating customer interactions with chatbots
- →Providing self-service support through FAQs
- →Monitoring customer activity to offer personalized assistance
- →Managing customer conversations from multiple businesses in one place
- →Build product documentation your users will love
- →Create interactive API docs
- →Localize your docs with AI
- →Centralize product docs, API reference, help center, and changelog
- →Quickly understand the key points of a book
- →Discover new books to read
- →Listen to book summaries on the go
- →Save time by reading summaries instead of full books
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