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AI-powered customer communications platform for calls, messages and meetings; major established product.
One-click bug-reporting tool that auto-captures console, network logs and repro steps for developers.
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
Documentation platform for publishing accurate, AI-ready docs sites, with Git sync and an MCP server for AI tools.
Builds AI agents from your knowledge base to answer customer and team questions and take actions across support, sales, and internal tools.
No public pricing
Free trial available
No public pricing
Free trial available
No public pricing
Free trial available
- ✦Ai-powered customer communications
- ✦All-in-one platform
- ✦Real-time Ai insights
- ✦Cloud-based solutions
- ✦One-click bug capture via browser extension
- ✦Automatic repro steps
- ✦Console, network and device logs
- ✦Instant replay of recent activity
- ✦Backend tracing and an AI debugger
- ✦Integrations with Jira, Linear, GitHub and Slack
- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
- ✦Publish structured documentation sites
- ✦Git sync for docs-as-code workflows
- ✦AI setup agent to build and import docs
- ✦GitBook MCP server for AI access
- ✦Enterprise controls
- ✦Free tier to start
- ✦Custom chatbots trained on 37+ content sources
- ✦AI actions and skills (tickets, scheduling, billing, MCP)
- ✦Website, help center, Slack, and API deployment
- ✦Lead capture and pre-sales chat
- ✦Conversation and question analytics
- ✦Multi-model support with team workspaces
- →Improving customer experience in retail with Dialpad Support
- →Connecting employees globally with Dialpad Connect
- →Achieving high CSAT scores with Dialpad
- →Optimizing efficiency by consolidating communications on Dialpad
- →Filing detailed bug reports
- →Reproducing issues faster in QA
- →Sharing debug context with engineers
- →Triaging support bug reports
- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
- →Publish product and API documentation
- →Maintain docs-as-code with Git sync
- →Make docs consumable by AI assistants
- →Import existing docs into a hosted site
- →Automating customer support with 24/7 answers
- →Qualifying and capturing sales leads
- →Internal knowledge retrieval for teams
- →Research and document analysis