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Pricing
No public pricing
Free: FREE
Foundation: $13 per user per month (annually)
Growth: $25 per user per month (annually)
Pro: $42 per user per month (annually)
Business: $59 per user per month (annually)
Enterprise: $79 per user per month (annually)
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Free: $0
Pro: $29/mo ($39/mo monthly)
Unlimited: $99/mo ($129/mo monthly)
Core features
- ✦Capture customer interactions
- ✦AI-powered insights
- ✦Revenue forecasting
- ✦Deal execution
- ✦Coaching and onboarding tools
- ✦Sales engagement reimagined with AI
- ✦Data-driven decision making
- ✦AI-powered chat automation
- ✦Multi-channel integration (WhatsApp, email, social media)
- ✦Lead capture and qualification
- ✦Team inbox for sales chat conversions
- ✦Customer retention tools (promotions, reminders, support)
- ✦CRM integration
- ✦WhatsApp tools (link generator, QR generator)
- ✦Sales automation
- ✦Email and calendar syncing
- ✦Pipeline management
- ✦Reporting and analytics
- ✦Marketing automation
- ✦Engagement tools
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Live chat
- ✦Chatbots
- ✦Multi-channel messaging
- ✦Knowledge base
- ✦Integrations & API
Use cases
- →Stop losing winnable deals
- →Improve customer success and renewals
- →Enhance marketing effectiveness
- →Transform reps into stars through coaching
- →Execute strategic initiatives effectively
- →Gain market insights
- →Retail businesses boosting sales through chat commerce
- →Educational institutions increasing conversions from sales inquiries
- →Healthcare providers improving care visit success with automation
- →Professional services gaining more qualified leads over WhatsApp
- →Automotive companies streamlining communication for multiple branches
- →Travel agencies achieving subscriber growth through customer service
- →Managing customer relationships and interactions
- →Automating sales tasks to improve efficiency
- →Tracking sales performance and forecasting revenue
- →Creating targeted email marketing campaigns
- →Engaging with leads and customers through web chat and SMS
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Sales: Increase sales by talking to customers in real-time.
- →Support: Help customers faster and solve their problems quickly.
- →Marketing: Automate lead qualification and collect feedback.
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