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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Jotform AI Agents
✓ verifiedPaid
Jotform's platform for building AI customer-service agents across channels; category leader.
👁 42M/mo♥ 9.5K
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Fillout AI
✓ verifiedFreemium
No-code form builder with high traffic and broad features.
👁 4.2M/mo♥ 4.3K
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JamGPT
✓ verifiedPaid
Streamlines bug reporting with automatic capture; strong adoption.
👁 730K/mo♥ 2.9K
Pricing
No public pricing
Free: $0 /month
Starter: $15 /month
Pro: $40 /month
Business: $75 /month
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Free: $0 per month
Pro: $12 / month
Team: $14 / creator / month*
Enterprise: Custom
Jam for Customer Support: Custom / month
No public pricing
Core features
- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
- ✦No-code form builder
- ✦Drag-and-drop interface
- ✦50+ customizable field types
- ✦Conditional logic
- ✦Payment collection
- ✦Scheduling forms
- ✦PDF generation
- ✦Workflow automation
- ✦Customizable branding
- ✦Integrations with other apps
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Automatic capture of device and browser information
- ✦Console and network logs recording
- ✦Repro steps recording
- ✦Backend tracing
- ✦AI debugger
- ✦Integration with popular tools like Notion, GitHub, Jira, and Slack
- ✦Video recording and screenshot annotation
- ✦Multi-model AI support
- ✦Cross-platform availability (iOS, macOS, Windows, Linux)
- ✦Local data storage for privacy
- ✦Personalized knowledge base integration
- ✦AI drawing
- ✦AI translation
- ✦Built-in AI assistants
Use cases
- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries
- →Collecting payments through custom forms
- →Processing orders, registrations, and memberships
- →Capturing and managing leads
- →Booking meetings
- →Supporting customers
- →Streamlining internal processes
- →Conducting surveys and quizzes
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Reporting bugs quickly and efficiently
- →Streamlining communication between QA and development teams
- →Capturing detailed information for debugging
- →Integrating bug reporting into existing workflows
- →Improving work and learning efficiency with AI assistance
- →Creating AI-generated images
- →Translating text
- →Building a personalized AI knowledge base from local files and web pages
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