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AI Assist by Tawk
✓ verifiedFreemium
Live chat platform with AI assist and trained chat agents.
👁 6.0M/mo
Pricing
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Free trial available
Free: $0
Pro: $29/mo ($39/mo monthly)
Unlimited: $99/mo ($129/mo monthly)
Full Time: $2.20 per hour
Double Shift: $1.50 per hour
Days & Weekends: $1.10 per hour
24x7-365: $1 per hour
Core features
- ✦AI-powered sales workflows
- ✦Sales engagement
- ✦Deal management
- ✦Conversation intelligence
- ✦Rep coaching
- ✦Sales forecasting
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Enhanced Context Engineering for deep codebase analysis and adaptive memory
- ✦Intelligent Agents for autonomous planning, coding, and testing
- ✦Spec-Driven Development for clarifying requirements and automating execution
- ✦Intelligent Codebase Search and Advanced Repository Insight
- ✦Context-aware code completions and next-edit suggestions
- ✦Support for leading AI models (Claude, GPT, Gemini)
- ✦Live chat
- ✦Chatbots
- ✦Multi-channel messaging
- ✦Knowledge base
- ✦Integrations & API
- ✦24/7 live chat support
- ✦Professionally trained, native-speaking agents
- ✦Lead capture and customer service
- ✦Integration with tawk.to's free live chat software
- ✦Real-time monitoring of agent performance
- ✦CRM integrations
Use cases
- →Prospect and manage accounts effectively
- →Manage and guide deals to closure
- →Retain and expand customer relationships
- →Coach and improve sales team performance
- →Forecast and plan revenue accurately
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Delegating complex software development tasks to AI agents for autonomous completion.
- →Performing multi-file code edits and refactoring through natural language chat.
- →Gaining deep architectural understanding of a codebase to resolve issues with precision.
- →Generating unit tests, code explanations, and uncovering codebase architecture.
- →Systematically tackling software development tasks from planning to testing.
- →Sales: Increase sales by talking to customers in real-time.
- →Support: Help customers faster and solve their problems quickly.
- →Marketing: Automate lead qualification and collect feedback.
- →Providing customer support outside of business hours
- →Capturing leads from website visitors
- →Answering customer questions about products or services
- →Assisting customers with technical issues
- →Guiding visitors through the sales process
- →Handling customer inquiries in multiple languages
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