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The New GitBook
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Widely used technical-documentation platform with AI-powered search; very high traffic.
👁 653K/mo♥ 2.9K
Pricing
Free: $0
Pro: $6.49 /month (billed annually) or $7.99 /month
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Pay As You Go: $0.40 per regular task, $4.00 per heavy task (no platform fee)
Annual Commit: from $300/mo minimum (25% discount on usage)
Enterprise: $1,000/mo flat + usage (SSO, HIPAA, dedicated engineer)
Free trial available
No public pricing
Core features
- ✦Digital Business Cards
- ✦Event Lead Capture
- ✦Universal Badge Scanner
- ✦CRM Integrations
- ✦AI-powered Lead Enrichment
- ✦Team Management Dashboard
- ✦Business Texting
- ✦Team Messaging
- ✦Reminders
- ✦Reviews & Reputation Management
- ✦Text Campaigns
- ✦Smart Schedule
- ✦Digital Forms & Surveys
- ✦Online Scheduling
- ✦VoIP Phones
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Connects to various knowledge sources
- ✦Provides instant answers via ChatGPT
- ✦Integrates with Slack, Microsoft Teams, and websites
- ✦Automates support and answers team questions
- ✦Offers a live chat AI assistant
- ✦AI-powered search and insights
- ✦Git-based workflow
- ✦WYSIWYG editor
- ✦OpenAPI spec file support
- ✦SEO and AI data ingestion optimization
- ✦Adaptive content
- ✦Built-in analytics
Use cases
- →Capture leads at conferences and trade shows
- →Standardize company-wide branding
- →Equip sales teams to turn handshakes into revenue
- →Enrich contact information for personalized outreach
- →Reduce no-shows by 90% with automated reminders.
- →Improve Google rankings with review and reputation management.
- →Reduce appointment scheduling calls by 40% with online scheduling.
- →Send thousands of text messages with text campaigns.
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Automating customer support by answering common questions
- →Providing internal teams with quick access to company knowledge
- →Offering a live chat AI assistant on a website to resolve customer queries
- →Build product documentation your users will love
- →Create interactive API docs
- →Localize your docs with AI
- →Centralize product docs, API reference, help center, and changelog
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