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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Jotform AI Agents
✓ verifiedPaid
Jotform's platform for building AI customer-service agents across channels; category leader.
👁 42M/mo♥ 9.5K
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Fillout AI
✓ verifiedFreemium
No-code form builder with high traffic and broad features.
👁 4.2M/mo♥ 4.3K
Pricing
No public pricing
No public pricing
Free: $0 /month
Starter: $15 /month
Pro: $40 /month
Business: $75 /month
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
Free: $0
Pro: $29/mo ($39/mo monthly)
Unlimited: $99/mo ($129/mo monthly)
Core features
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- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
- ✦No-code form builder
- ✦Drag-and-drop interface
- ✦50+ customizable field types
- ✦Conditional logic
- ✦Payment collection
- ✦Scheduling forms
- ✦PDF generation
- ✦Workflow automation
- ✦Customizable branding
- ✦Integrations with other apps
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
- ✦Live chat
- ✦Chatbots
- ✦Multi-channel messaging
- ✦Knowledge base
- ✦Integrations & API
Use cases
- —
- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries
- →Collecting payments through custom forms
- →Processing orders, registrations, and memberships
- →Capturing and managing leads
- →Booking meetings
- →Supporting customers
- →Streamlining internal processes
- →Conducting surveys and quizzes
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
- →Sales: Increase sales by talking to customers in real-time.
- →Support: Help customers faster and solve their problems quickly.
- →Marketing: Automate lead qualification and collect feedback.
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