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The New GitBook
✓ verifiedFreemium
Documentation platform for publishing accurate, AI-ready docs sites, with Git sync and an MCP server for AI tools.
653K visits/mo2.9K saves
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株式会社SHIFT AI
✓ verifiedPaid
Japanese-language membership community teaching professionals and side-hustlers how to apply generative AI to their work.
1.2M visits/mo
Pricing
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Free trial available
No public pricing
Core features
- ✦Voice, video, audio, and text surveys and forms
- ✦AI Probing
- ✦AI Survey Generation
- ✦AI Translation (50+ languages)
- ✦AI Transcription
- ✦Sentiment and Thematic Analysis
- ✦Standard Survey Features (multiple choice, likert scale, etc.)
- ✦Voice and Video Responses
- ✦Branching and Logic
- ✦Customization
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Publish structured documentation sites
- ✦Git sync for docs-as-code workflows
- ✦AI setup agent to build and import docs
- ✦GitBook MCP server for AI access
- ✦Enterprise controls
- ✦Free tier to start
- ✦110+ video courses across AI-tool, automation, and business topics
- ✦live webinars from invited AI practitioners
- ✦in-person regional networking events
- ✦free one-on-one career/AI consultation
- ✦corporate AI upskilling program for companies
- ✦member success-story interviews and community leaderboard
Use cases
- →Concept Testing
- →Net Promoter Score
- →Brand Tracking
- →Diary Study
- →Product Feedback
- →Exploratory Research
- →Event Feedback
- →Creative Testing
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Publish product and API documentation
- →Maintain docs-as-code with Git sync
- →Make docs consumable by AI assistants
- →Import existing docs into a hosted site
- →learning to use generative AI tools for daily work
- →exploring AI-related side income or career change
- →corporate AI adoption training for employees
- →networking with other AI learners across Japan
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