Compare tools
Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
✕
OpnForm
✓ verifiedPaid
Open-source AI form builder for free forms and surveys; strong adoption and traffic.
👁 30K/mo♥ 684
✕
forms app
✓ verifiedPaid
Established online form/survey/quiz builder with automation; very high traffic.
👁 1.1M/mo♥ 4.2K
✕
The New GitBook
✓ verified
Widely used technical-documentation platform with AI-powered search; very high traffic.
👁 653K/mo♥ 2.9K
Pricing
Lite: Free
Basic: $5 /mo
Standard: $12 /mo
Plus: $25 /mo
Premium: $50 /mo
Free: $0
Pro (Monthly): $16 per month
Pro (Yearly): $16 per month (billed yearly)
Basic: 15 USD /month
Pro: 25 USD /month
Premium: 59 USD /month
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Core features
- ✦No-code survey setup
- ✦On-site, email, and SMS survey options
- ✦Integrated AI insights
- ✦Intuitive dashboard with charts and reporting
- ✦Advanced targeting rules and third-party integrations
- ✦Fully translatable surveys
- ✦AI Form Builder
- ✦Unlimited forms, fields, and responses (Free plan)
- ✦Form logic, URL pre-fill, Hidden fields
- ✦File uploads, Custom code, Webhooks
- ✦Customizable themes and thank you pages
- ✦Form Analytics
- ✦Form Builder
- ✦Survey Maker
- ✦Quiz Maker
- ✦Store Builder
- ✦AI Form Generator
- ✦500+ Integrations
- ✦Template Library
- ✦Data Analysis Tools
- ✦Workflow Automation
- ✦AI-powered search and insights
- ✦Git-based workflow
- ✦WYSIWYG editor
- ✦OpenAPI spec file support
- ✦SEO and AI data ingestion optimization
- ✦Adaptive content
- ✦Built-in analytics
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
Use cases
- →Collect zero-party data using post-purchase surveys
- →Run email capture campaigns
- →Create interactive polls and forms
- →Drive change in marketing spend and product line (Ecommerce)
- →Gather feedback for product while rewarding & engaging your users (SaaS)
- →Ask your audience what types of content they want to see (Blogs & Media)
- →Creating contact forms
- →Conducting surveys
- →Collecting internal announcements
- →Managing warehouse inventory check-ins
- →Gathering training feedback
- →Processing international job applications
- →Streamlining legal petitions
- →Supporting environmental initiatives
- →Collecting customer feedback
- →Conducting market research
- →Creating online quizzes for education or entertainment
- →Selling products through online forms
- →Automating business processes
- →Build product documentation your users will love
- →Create interactive API docs
- →Localize your docs with AI
- →Centralize product docs, API reference, help center, and changelog
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
Visit