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AI-powered customer communications platform for calls, messages and meetings; major established product.
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
One-click bug-reporting tool that auto-captures console, network logs and repro steps for developers.
Builds AI agents from your knowledge base to answer customer and team questions and take actions across support, sales, and internal tools.
AI meeting recorder and transcription tool that turns audio/video into searchable notes, summaries, and exportable documents.
No public pricing
No public pricing
Free trial available
Free trial available
Free trial available
- ✦Ai-powered customer communications
- ✦All-in-one platform
- ✦Real-time Ai insights
- ✦Cloud-based solutions
- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
- ✦One-click bug capture via browser extension
- ✦Automatic repro steps
- ✦Console, network and device logs
- ✦Instant replay of recent activity
- ✦Backend tracing and an AI debugger
- ✦Integrations with Jira, Linear, GitHub and Slack
- ✦Custom chatbots trained on 37+ content sources
- ✦AI actions and skills (tickets, scheduling, billing, MCP)
- ✦Website, help center, Slack, and API deployment
- ✦Lead capture and pre-sales chat
- ✦Conversation and question analytics
- ✦Multi-model support with team workspaces
- ✦Screen, webcam, and in-person meeting audio recording across platforms
- ✦AI notetaker with a meeting bot for Zoom/Google Meet
- ✦Automatic transcription with up to 99% accuracy and AI summarization
- ✦Chat-with-recordings and search across all past sessions
- ✦Export to PDF and formatted documents
- ✦Translation into 100+ languages
- →Improving customer experience in retail with Dialpad Support
- →Connecting employees globally with Dialpad Connect
- →Achieving high CSAT scores with Dialpad
- →Optimizing efficiency by consolidating communications on Dialpad
- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
- →Filing detailed bug reports
- →Reproducing issues faster in QA
- →Sharing debug context with engineers
- →Triaging support bug reports
- →Automating customer support with 24/7 answers
- →Qualifying and capturing sales leads
- →Internal knowledge retrieval for teams
- →Research and document analysis
- →Teams recording and auto-summarizing meetings
- →Individuals dictating notes that convert to formatted documents
- →Trainers and educators building a searchable video library
- →Support and client-facing teams archiving call recordings