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AI Review Reply Assistant
✓ verifiedPaid
Review-reply and reputation management for hotels.
👁 28K/mo♥ 3.7K
Pricing
No public pricing
No public pricing
Free: FREE
No public pricing
Generator (Annually): 60 € per month and property
Inbox & Analytics (Annually): 110 € per month and property
Generator (Monthly): 75 € per month and property
Inbox & Analytics (Monthly): 140 € per month and property
Core features
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- ✦Capture customer interactions
- ✦AI-powered insights
- ✦Revenue forecasting
- ✦Deal execution
- ✦Coaching and onboarding tools
- ✦Sales engagement reimagined with AI
- ✦Data-driven decision making
- ✦AI-powered chat automation
- ✦Multi-channel integration (WhatsApp, email, social media)
- ✦Lead capture and qualification
- ✦Team inbox for sales chat conversions
- ✦Customer retention tools (promotions, reminders, support)
- ✦CRM integration
- ✦WhatsApp tools (link generator, QR generator)
- ✦Omnichannel Integration
- ✦AI-Powered Marketing Automation
- ✦AI-Enhanced Sales Conversion
- ✦Social CDP
- ✦AI Agents (Customer Service, Smart Shopping, Marketing Campaign, Customer Loyalty, Intelligent Booking, Custom AI)
- ✦AI Review Reply Generator
- ✦Review Inbox
- ✦Review Analytics
- ✦Surveys
- ✦Brand Voice
- ✦Smart Snippets
- ✦Review Widgets
Use cases
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- →Stop losing winnable deals
- →Improve customer success and renewals
- →Enhance marketing effectiveness
- →Transform reps into stars through coaching
- →Execute strategic initiatives effectively
- →Gain market insights
- →Retail businesses boosting sales through chat commerce
- →Educational institutions increasing conversions from sales inquiries
- →Healthcare providers improving care visit success with automation
- →Professional services gaining more qualified leads over WhatsApp
- →Automotive companies streamlining communication for multiple branches
- →Travel agencies achieving subscriber growth through customer service
- →Sa Sa: Achieved 400% YoY growth in website sales by strategically deploying Chat Commerce.
- →Benefit Cosmetics: Increased booking rate by 30% by offering online reservations through messaging apps.
- →Timberland: Reached a 7x conversion rate by directing online visitors to salespeople at physical stores.
- →FILA: Website conversion jumped by 3.5 times by adopting Omnichat’s chat commerce solutions.
- →OSIM: Achieved omni-channel retailing and 30% of conversion rate by introducing ‘Online-merge-Offline’ (OMO) sales feature.
- →Eu Yan Sang: Increased Gross Merchandise Volume (GMV) by 10 times by adopting a new retail approach ‘Online-merge-Offline’.
- →Lukfook Jewellery: Delivers a seamless and personalised shopping experience with warmth by automatically diverting online customers’ enquiries to its jewellery consultants via WhatsApp Business.
- →Kidsland: Earned $600k revenue in 2 weeks by introducing Omnichat’s OMO solution to provide personalised service.
- →Responding to guest reviews across multiple platforms
- →Analyzing review data to identify trends and areas for improvement
- →Generating surveys to collect more 5-star reviews
- →Displaying ratings on a hotel's website to increase direct bookings
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