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Pricing
No public pricing
No public pricing
Free: FREE
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Pro: $15 Per listing / per month ($30/month minimum)
Enterprise: $12 (For hosts with 50+ listings)
Core features
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- ✦Capture customer interactions
- ✦AI-powered insights
- ✦Revenue forecasting
- ✦Deal execution
- ✦Coaching and onboarding tools
- ✦Sales engagement reimagined with AI
- ✦Data-driven decision making
- ✦AI-powered chat automation
- ✦Multi-channel integration (WhatsApp, email, social media)
- ✦Lead capture and qualification
- ✦Team inbox for sales chat conversions
- ✦Customer retention tools (promotions, reminders, support)
- ✦CRM integration
- ✦WhatsApp tools (link generator, QR generator)
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI Messaging & Autopilot (24/7 guest message coverage)
- ✦AI Tasks (Automated maintenance task generation)
- ✦Automated Cleanings (Scheduling and management)
- ✦Upsells (Detecting gap nights and sending offers)
- ✦AI Guidebooks (Digital, AI-assisted property guides)
- ✦Multicalendar (Unified view of bookings, tasks, availability)
- ✦Native Mobile Apps (iOS & Android)
Use cases
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- →Stop losing winnable deals
- →Improve customer success and renewals
- →Enhance marketing effectiveness
- →Transform reps into stars through coaching
- →Execute strategic initiatives effectively
- →Gain market insights
- →Retail businesses boosting sales through chat commerce
- →Educational institutions increasing conversions from sales inquiries
- →Healthcare providers improving care visit success with automation
- →Professional services gaining more qualified leads over WhatsApp
- →Automotive companies streamlining communication for multiple branches
- →Travel agencies achieving subscriber growth through customer service
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Automating guest communication to provide instant replies and 24/7 support.
- →Streamlining maintenance by automatically generating tasks from guest messages and reviews.
- →Efficiently scheduling and managing turnover cleanings for multiple properties.
- →Increasing revenue by automatically identifying and offering upsells for gap nights.
- →Providing guests with comprehensive digital guidebooks tailored to each property.
- →Managing all bookings, tasks, and team collaboration from a single platform.
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