Compare tools
Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
✕
Fillout AI
✓ verifiedFreemium
No-code form builder with high traffic and broad features.
4.2M visits/mo4.3K saves
✕
Intercom
✓ verifiedPaid
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
3.1M visits/mo
✕
AI Assist by Tawk
✓ verifiedFreemium
Live chat platform with AI assist and trained chat agents.
6.0M visits/mo
Pricing
Free: $0 /month
Starter: $15 /month
Pro: $40 /month
Business: $75 /month
Basic: $0/month
Pro: $20/month
Team: $49/month
No public pricing
Free trial available
Full Time: $2.20 per hour
Double Shift: $1.50 per hour
Days & Weekends: $1.10 per hour
24x7-365: $1 per hour
No public pricing
Core features
- ✦No-code form builder
- ✦Drag-and-drop interface
- ✦50+ customizable field types
- ✦Conditional logic
- ✦Payment collection
- ✦Scheduling forms
- ✦PDF generation
- ✦Workflow automation
- ✦Customizable branding
- ✦Integrations with other apps
- ✦Integration with Notion databases
- ✦Unlimited fields and submissions
- ✦Customizable form styling
- ✦Conditional logic and validation rules
- ✦Ready-made form templates
- ✦File uploads
- ✦Multi-page forms
- ✦Email, Slack, and Discord notifications
- ✦Submission editing
- ✦Form protection (password, captcha)
- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
- ✦24/7 live chat support
- ✦Professionally trained, native-speaking agents
- ✦Lead capture and customer service
- ✦Integration with tawk.to's free live chat software
- ✦Real-time monitoring of agent performance
- ✦CRM integrations
- ✦AI-powered automations
- ✦Ticketing system
- ✦Live chat support
- ✦Omnichannel customer service
- ✦Knowledge base
- ✦Task management
- ✦AI Copilot
- ✦Workflow Automation
- ✦Contact Management (CRM)
- ✦Customization
Use cases
- →Collecting payments through custom forms
- →Processing orders, registrations, and memberships
- →Capturing and managing leads
- →Booking meetings
- →Supporting customers
- →Streamlining internal processes
- →Conducting surveys and quizzes
- →Guest blog submission forms
- →Event attendee check-in forms
- →Customer satisfaction surveys
- →Patient intake forms
- →Photography quotation requests
- →Equipment rental requests
- →Photo shoot permit requests
- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
- →Providing customer support outside of business hours
- →Capturing leads from website visitors
- →Answering customer questions about products or services
- →Assisting customers with technical issues
- →Guiding visitors through the sales process
- →Handling customer inquiries in multiple languages
- →Email Ticketing System
- →Shared Inbox Software
- →Multi Brand Help Desk
- →Internal Help Desk Software
- →Trouble Ticketing Software
- →Embedded Help Widgets
- →Mobile Help Desk
- →SaaS & Tech support
Visit