Compare tools
Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
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Jotform AI Agents
✓ verifiedPaid
Jotform's platform for building AI customer-service agents across channels; category leader.
👁 42M/mo♥ 9.5K
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Fillout AI
✓ verifiedFreemium
No-code form builder with high traffic and broad features.
👁 4.2M/mo♥ 4.3K
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Missive AI
✓ verifiedFreemium
Team email collaboration and management with AI, chat, and tasks; strong adoption.
👁 560K/mo
Pricing
No public pricing
Free: $0 /month
Starter: $15 /month
Pro: $40 /month
Business: $75 /month
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Starter: $14 per user/month (billed yearly)
Productive: $24 per user/month (billed yearly)
Business: $36 per user/month (billed yearly)
No public pricing
Core features
- ✦AI Agent Creation
- ✦Template Library
- ✦Multi-Channel Support
- ✦No-code form builder
- ✦Drag-and-drop interface
- ✦50+ customizable field types
- ✦Conditional logic
- ✦Payment collection
- ✦Scheduling forms
- ✦PDF generation
- ✦Workflow automation
- ✦Customizable branding
- ✦Integrations with other apps
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Team email
- ✦Team chat
- ✦Task management
- ✦AI integration (drafting, replying, translating)
- ✦Shared mailboxes
- ✦Internal and external communication
- ✦AI-powered self-service
- ✦Guided decision trees for agents
- ✦Knowledge base creation
- ✦Process automation
- ✦Personalized knowledge delivery
- ✦Integration with support and data tools
Use cases
- →Customer Service Automation
- →Feedback Collection
- →Streamlining Support Inquiries
- →Collecting payments through custom forms
- →Processing orders, registrations, and memberships
- →Capturing and managing leads
- →Booking meetings
- →Supporting customers
- →Streamlining internal processes
- →Conducting surveys and quizzes
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Collaborating on customer support emails
- →Managing project-related tasks and communication in one place
- →Streamlining internal discussions and decision-making
- →Resolve customer questions instantly with AI-powered self-service
- →Improve handle time and response quality with guided decision trees for agents
- →Ramp agents faster with less time training
- →Empower more customers to self-serve
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