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Jotform AI Agents logo
Jotform AI Agents
✓ verifiedPaid

Jotform's platform for building AI customer-service agents across channels; category leader.

42M visits/mo9.5K saves
Yay! Forms logo
Yay! Forms
✓ verifiedPaid

AI form builder for surveys and quizzes with automated insights; high traffic.

102K visits/mo956 saves
4.3M visits/mo7.1K saves
2.4M visits/mo
Crisp logo
Crisp
Paid
1.3M visits/mo
Pricing

No public pricing

Starter: $9/month billed yearly or $19/month
Plus: $29/month billed yearly or $39/month
Professional: $59/month billed yearly or $79/month
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Free: $0
Pro: $29/mo ($39/mo monthly)
Unlimited: $99/mo ($129/mo monthly)
Free: Free
Mini: $45
Essentials: $95
Plus: $295
Enterprise: Unique pricing
Core features
  • AI Agent Creation
  • Template Library
  • Multi-Channel Support
  • AI-powered insights
  • Form creation in 30 seconds
  • Customizable branding
  • Logic branches
  • Integration with various tools
  • Drop-off rate tracking
  • Emotion and sentiment analysis
  • Keyword extraction and text classification
  • Fin AI Agent for automated customer support
  • Omnichannel support (inbox, tickets, phone, help center)
  • AI-enhanced inbox for agent productivity
  • AI Insights & Reporting for performance optimization
  • Workflow automation with a visual builder
  • Live chat
  • Chatbots
  • Multi-channel messaging
  • Knowledge base
  • Integrations & API
  • Omnichannel Team Inbox
  • AI Chatbot
  • CRM
  • Knowledge Base
  • Automations
  • Campaigns
  • Ticketing System
Use cases
  • Customer Service Automation
  • Feedback Collection
  • Streamlining Support Inquiries
  • Lead capture for marketing teams
  • User feedback collection for product teams
  • Customer retention for customer success teams
  • HR process organization for HR teams
  • Research data analysis for research teams
  • Branding customization for agencies
  • Providing instant customer service with Fin AI Agent
  • Managing customer inquiries across multiple channels
  • Automating support workflows to improve efficiency
  • Empowering support agents with AI-powered tools
  • Gaining insights into customer service performance
  • Sales: Increase sales by talking to customers in real-time.
  • Support: Help customers faster and solve their problems quickly.
  • Marketing: Automate lead qualification and collect feedback.
  • Customer support across multiple channels
  • Automating sales pipelines using bots
  • Retargeting customers with targeted emails and in-app messages
  • Centralizing customer conversations from various channels
  • Building AI-powered chatbots for customer support
  • Creating a knowledge base for self-service support
  • Sending automated email and chat campaigns
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