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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.

6.6M visits/mo6.2K saves
505K visits/mo
4.3M visits/mo7.1K saves
2.4M visits/mo
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Social Intents
✓ verifiedPaid

Established live chat/chatbot integrated with Slack, Teams, Google Chat.

101K visits/mo69K saves
Pricing

No public pricing

No public pricing

Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Free: $0
Pro: $29/mo ($39/mo monthly)
Unlimited: $99/mo ($129/mo monthly)
Starter: $49/month
Basic: $79/month
Pro: $132/month
Core features
  • Email Marketing
  • SMS Marketing
  • Mobile Push Notifications
  • Customer Data Platform (CDP)
  • Product Reviews Collection
  • Segmentation
  • Automated Flows
  • AI-powered content generation
  • Predictive Analytics and Benchmarks
  • Real-time data activation
  • Robly AI
  • OpenGen
  • RoblyEngage
  • Automations
  • A/B Testing
  • Email Templates
  • Landing Page Builder
  • Forms & Popups
  • Segmentation
  • Real-time Reports
  • Fin AI Agent for automated customer support
  • Omnichannel support (inbox, tickets, phone, help center)
  • AI-enhanced inbox for agent productivity
  • AI Insights & Reporting for performance optimization
  • Workflow automation with a visual builder
  • Live chat
  • Chatbots
  • Multi-channel messaging
  • Knowledge base
  • Integrations & API
  • AI Chatbot trained on your website content
  • Live Chat with website visitors
  • Escalate chats to Microsoft Teams, Slack, and Google Chat
  • Custom AI Actions to lookup real-time date in your chatbot
  • Trigger custom workflows
  • Advanced reporting
  • Choose your AI model from ChatGPT, Claude, and Gemini
Use cases
  • Sending rich, engaging email campaigns with dynamic content and product recommendations.
  • Reaching VIP customers via SMS for two-way conversations.
  • Boosting engagement and retaining mobile app users with perfectly timed notifications.
  • Consolidating and activating customer data to create comprehensive customer profiles.
  • Collecting and showcasing customer-written reviews to build trust and increase sales.
  • Automating marketing workflows and campaigns for personalized customer journeys.
  • Analyzing campaign performance with accurate attribution and reporting.
  • Guiding marketing strategy with AI, predictive analytics, and peer benchmarks.
  • Increase email open rates by up to 50% using AI-powered optimization.
  • Automate email marketing campaigns to nurture leads and drive conversions.
  • Build landing pages and signup forms to grow your email list.
  • Segment your audience for targeted email marketing.
  • Track email performance with real-time reports.
  • Providing instant customer service with Fin AI Agent
  • Managing customer inquiries across multiple channels
  • Automating support workflows to improve efficiency
  • Empowering support agents with AI-powered tools
  • Gaining insights into customer service performance
  • Sales: Increase sales by talking to customers in real-time.
  • Support: Help customers faster and solve their problems quickly.
  • Marketing: Automate lead qualification and collect feedback.
  • Scale your customer service with an AI chatbot backed by your team
  • Automate your website support
  • Scale your customer service team with AI
  • Create custom AI agents and workflows with AI
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