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Dialpad
✓ verifiedPaid
AI-powered customer communications platform for calls, messages and meetings; major established product.
2.3M visits/mo1.6K saves
Pricing
No public pricing
Free: FREE
No public pricing
Free: $0
Pro: $29/mo ($39/mo monthly)
Unlimited: $99/mo ($129/mo monthly)
No public pricing
Core features
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- ✦AI-powered chat automation
- ✦Multi-channel integration (WhatsApp, email, social media)
- ✦Lead capture and qualification
- ✦Team inbox for sales chat conversions
- ✦Customer retention tools (promotions, reminders, support)
- ✦CRM integration
- ✦WhatsApp tools (link generator, QR generator)
- ✦Ai-powered customer communications
- ✦All-in-one platform
- ✦Real-time Ai insights
- ✦Cloud-based solutions
- ✦Live chat
- ✦Chatbots
- ✦Multi-channel messaging
- ✦Knowledge base
- ✦Integrations & API
- ✦AI-powered automation of repetitive support tickets
- ✦Seamless integration with existing support systems
- ✦Intelligent learning from interactions
- ✦Shared inbox and ticketing software
- ✦Self-service knowledge base
- ✦Collaboration tools
Use cases
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- →Retail businesses boosting sales through chat commerce
- →Educational institutions increasing conversions from sales inquiries
- →Healthcare providers improving care visit success with automation
- →Professional services gaining more qualified leads over WhatsApp
- →Automotive companies streamlining communication for multiple branches
- →Travel agencies achieving subscriber growth through customer service
- →Improving customer experience in retail with Dialpad Support
- →Connecting employees globally with Dialpad Connect
- →Achieving high CSAT scores with Dialpad
- →Optimizing efficiency by consolidating communications on Dialpad
- →Sales: Increase sales by talking to customers in real-time.
- →Support: Help customers faster and solve their problems quickly.
- →Marketing: Automate lead qualification and collect feedback.
- →Automating customer support for e-commerce platforms
- →Managing internal IT support requests
- →Providing a shared inbox for customer service teams
- →Improving first-contact resolution rates
- →Enhancing customer satisfaction (CSAT) scores
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