Kayako

Core features

• ✦AI-powered automation of repetitive support tickets
• ✦Seamless integration with existing support systems
• ✦Intelligent learning from interactions
• ✦Shared inbox and ticketing software
• ✦Self-service knowledge base
• ✦Collaboration tools

Use cases

• →Automating customer support for e-commerce platforms
• →Managing internal IT support requests
• →Providing a shared inbox for customer service teams
• →Improving first-contact resolution rates
• →Enhancing customer satisfaction (CSAT) scores

Pricing

• ESSENTIAL:
• ENTERPRISE:

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