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Pricing
No public pricing
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Core features
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- ✦Email Marketing
- ✦SMS Marketing
- ✦Mobile Push Notifications
- ✦Customer Data Platform (CDP)
- ✦Product Reviews Collection
- ✦Segmentation
- ✦Automated Flows
- ✦AI-powered content generation
- ✦Predictive Analytics and Benchmarks
- ✦Real-time data activation
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
Use cases
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- →Sending rich, engaging email campaigns with dynamic content and product recommendations.
- →Reaching VIP customers via SMS for two-way conversations.
- →Boosting engagement and retaining mobile app users with perfectly timed notifications.
- →Consolidating and activating customer data to create comprehensive customer profiles.
- →Collecting and showcasing customer-written reviews to build trust and increase sales.
- →Automating marketing workflows and campaigns for personalized customer journeys.
- →Analyzing campaign performance with accurate attribution and reporting.
- →Guiding marketing strategy with AI, predictive analytics, and peer benchmarks.
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
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