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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Free Plan: $0 one-time
Hobby: $16/month
Standard: $83/month
Growth: $333/month
Auto Recharge Credits: $11/mo for 1000 credits
Credit Pack: $9/mo for 1000 credits
Enterprise Plan: Contact for Pricing
No public pricing
Core features
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI-powered code autocompletion
- ✦Context-aware code referencing and chat
- ✦Natural language code editing
- ✦Customizable AI code assistants
- ✦Web scraping
- ✦Web crawling
- ✦Data extraction in Markdown, JSON, and screenshot formats
- ✦Dynamic content handling
- ✦Rotating proxies
- ✦Rate limits management
- ✦Open-source availability
- ✦Media Parsing
- ✦Digital Asset Management (DAM)
- ✦Media Asset Management (MAM)
- ✦AI-powered automation
- ✦Cloud, on-premises, or hybrid deployments
- ✦Integration with Adobe Creative Cloud, Cinema 4D, Sketch, and more
- ✦Version control
- ✦Fast search
- ✦Custom brand portals
- ✦Analytics
Use cases
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Accelerate development with AI-powered autocompletion.
- →Improve code understanding with context-aware chat.
- →Refactor code using natural language instructions.
- →Powering AI assistants with real-time web content
- →Enhancing sales data with web information
- →Adding scraping capabilities to code editors
- →Enabling customers to build AI apps with web data
- →Extracting comprehensive information for in-depth research
- →Managing work-in-progress images, graphics, layouts, and documents.
- →Automating video workflows, including transcoding and archiving.
- →Identifying objects, faces, logos, and scenes in media using AI.
- →Generating speech-to-text for search and closed captioning.
- →Creating rough video cuts instantly with AI.
- →Managing campaign assets and distributing them to various endpoints.
- →Enabling secure collaboration for remote and on-premises teams.
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