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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
DEVELOPER: FREE
STARTER: $119 / month
GROWTH: $599 / month
ENTERPRISE: Starting at $1,800 / month
Starter: 135
Team: 1,045
Business: Custom
Enterprise: Custom
Core features
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI-powered code autocompletion
- ✦Context-aware code referencing and chat
- ✦Natural language code editing
- ✦Customizable AI code assistants
- ✦Developer-first platform for AI-powered integrations
- ✦Secure, isolated sandboxes for running JavaScript/Python code
- ✦Automatic management of npm/PyPI dependencies
- ✦Built-in platform plumbing: secrets, webhooks, scheduling, logs, and audit
- ✦Yep Agent (prompt → runnable processes)
- ✦MCP Server/Tools (convert code into AI agent tools)
- ✦Serverless runtime (YepCode Run) and SDK access
- ✦AI-powered translation
- ✦Translation management system (TMS)
- ✦Software localization
- ✦Translation portal
- ✦Intelligent automation
- ✦Actionable analytics
- ✦Integration with various tools
Use cases
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Accelerate development with AI-powered autocompletion.
- →Improve code understanding with context-aware chat.
- →Refactor code using natural language instructions.
- →Building complex API integrations that require custom code and logic beyond what no-code tools offer.
- →Safely running AI-generated scripts in isolated environments with secrets management.
- →Automating workflows that require large datasets, loops, branching, or custom dependencies.
- →Connecting AI agents to external databases, APIs, and services using MCP tools.
- →Automating multilingual content delivery
- →Localizing software and applications
- →Managing translation workflows
- →Improving customer satisfaction in new regions
- →Ensuring brand consistency across languages
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