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The New GitBook
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Widely used technical-documentation platform with AI-powered search; very high traffic.
👁 653K/mo♥ 2.9K
Pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Free Plan: $0 one-time
Hobby: $16/month
Standard: $83/month
Growth: $333/month
Auto Recharge Credits: $11/mo for 1000 credits
Credit Pack: $9/mo for 1000 credits
Enterprise Plan: Contact for Pricing
Core features
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI-powered search and insights
- ✦Git-based workflow
- ✦WYSIWYG editor
- ✦OpenAPI spec file support
- ✦SEO and AI data ingestion optimization
- ✦Adaptive content
- ✦Built-in analytics
- ✦Web scraping
- ✦Web crawling
- ✦Data extraction in Markdown, JSON, and screenshot formats
- ✦Dynamic content handling
- ✦Rotating proxies
- ✦Rate limits management
- ✦Open-source availability
- ✦Media Parsing
Use cases
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Build product documentation your users will love
- →Create interactive API docs
- →Localize your docs with AI
- →Centralize product docs, API reference, help center, and changelog
- →Powering AI assistants with real-time web content
- →Enhancing sales data with web information
- →Adding scraping capabilities to code editors
- →Enabling customers to build AI apps with web data
- →Extracting comprehensive information for in-depth research
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