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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Intercom
✓ verifiedPaid
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
3.1M visits/mo
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Apify
✓ verifiedFreemium
Full-stack platform for web scraping, data extraction, and automation; category leader.
4.4M visits/mo2.0K saves
Pricing
No public pricing
Free trial available
Basic: $0/month
Pro: $20/month
Team: $49/month
Free Plan: $0 one-time
Hobby: $16/month
Standard: $83/month
Growth: $333/month
Auto Recharge Credits: $11/mo for 1000 credits
Credit Pack: $9/mo for 1000 credits
Enterprise Plan: Contact for Pricing
Free: $0/mo ($5 included usage)
Starter: $29/mo ($26/mo billed annually)
Scale: $199/mo ($179/mo billed annually)
Business: $999/mo ($899/mo billed annually)
Free trial available
Discover (Livechat): Free
Karate Kid (Livechat): $29 per month
Samurai (Livechat): $79 per month
Shogun (Livechat): $199 per month
Enterprise (Livechat): Custom
Discover (AI Chatbot): Free
Karate Kid (AI Chatbot): $29 per month
Samurai (AI Chatbot): $79 per month
Shogun (AI Chatbot): $199 per month
Enterprise (AI Chatbot): Custom
Explorer plan (AI Community Manager): Free
Essential plan (AI Community Manager): $8 per month
ChatGPT Pro Plan (AI Community Manager): $29 per month
Enterprise flex plan (AI Community Manager): Custom
Discover (Webhooks): Free
Lucky offer (Webhooks): $149 per month
Enterprise (Webhooks): Custom
Discover (AI Assistant for linkedin): Free
Monthly deal (AI Assistant for linkedin): 9€ per month
Monthly deal (AI Assistant for linkedin): 59€ per month
Enterprise (AI Assistant for linkedin): Custom
Core features
- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
- ✦Integration with Notion databases
- ✦Unlimited fields and submissions
- ✦Customizable form styling
- ✦Conditional logic and validation rules
- ✦Ready-made form templates
- ✦File uploads
- ✦Multi-page forms
- ✦Email, Slack, and Discord notifications
- ✦Submission editing
- ✦Form protection (password, captcha)
- ✦Web scraping
- ✦Web crawling
- ✦Data extraction in Markdown, JSON, and screenshot formats
- ✦Dynamic content handling
- ✦Rotating proxies
- ✦Rate limits management
- ✦Open-source availability
- ✦Media Parsing
- ✦Web scraping
- ✦Data extraction
- ✦Browser automation
- ✦AI agents
- ✦Anti-blocking
- ✦Proxy rotation
- ✦Open-source tools (Crawlee)
- ✦Ready-made tools and code templates
- ✦AI Chatbot
- ✦Livechat
- ✦Callbot
- ✦Webhooks
- ✦AI Community Manager
- ✦AI Assistant for Linkedin
Use cases
- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
- →Guest blog submission forms
- →Event attendee check-in forms
- →Customer satisfaction surveys
- →Patient intake forms
- →Photography quotation requests
- →Equipment rental requests
- →Photo shoot permit requests
- →Powering AI assistants with real-time web content
- →Enhancing sales data with web information
- →Adding scraping capabilities to code editors
- →Enabling customers to build AI apps with web data
- →Extracting comprehensive information for in-depth research
- →Data for generative AI
- →Lead generation
- →Market research
- →Sentiment analysis
- →Automating customer support
- →Managing online communities
- →Generating leads
- →Automating business workflows
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