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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Pricing
Lite: Free
Basic: $5 /mo
Standard: $12 /mo
Plus: $25 /mo
Premium: $50 /mo
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
No public pricing
Free trial available
Free Plan: $0 one-time
Hobby: $16/month
Standard: $83/month
Growth: $333/month
Auto Recharge Credits: $11/mo for 1000 credits
Credit Pack: $9/mo for 1000 credits
Enterprise Plan: Contact for Pricing
Core features
- ✦No-code survey setup
- ✦On-site, email, and SMS survey options
- ✦Integrated AI insights
- ✦Intuitive dashboard with charts and reporting
- ✦Advanced targeting rules and third-party integrations
- ✦Fully translatable surveys
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Fast tensor operations
- ✦Differentiable tensors for gradient-based optimization
- ✦Network connectivity
- ✦Integration with Bun and Flashlight
- ✦Support for GPU computation with CUDA (Linux) and CPU computation (macOS)
- ✦Enhanced Context Engineering for deep codebase analysis and adaptive memory
- ✦Intelligent Agents for autonomous planning, coding, and testing
- ✦Spec-Driven Development for clarifying requirements and automating execution
- ✦Intelligent Codebase Search and Advanced Repository Insight
- ✦Context-aware code completions and next-edit suggestions
- ✦Support for leading AI models (Claude, GPT, Gemini)
- ✦Web scraping
- ✦Web crawling
- ✦Data extraction in Markdown, JSON, and screenshot formats
- ✦Dynamic content handling
- ✦Rotating proxies
- ✦Rate limits management
- ✦Open-source availability
- ✦Media Parsing
Use cases
- →Collect zero-party data using post-purchase surveys
- →Run email capture campaigns
- →Create interactive polls and forms
- →Drive change in marketing spend and product line (Ecommerce)
- →Gather feedback for product while rewarding & engaging your users (SaaS)
- →Ask your audience what types of content they want to see (Blogs & Media)
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Creating and manipulating datasets
- →Training small machine learning models
- →Implementing advanced training and inference logic
- →Building applications that require tensor computations
- →Delegating complex software development tasks to AI agents for autonomous completion.
- →Performing multi-file code edits and refactoring through natural language chat.
- →Gaining deep architectural understanding of a codebase to resolve issues with precision.
- →Generating unit tests, code explanations, and uncovering codebase architecture.
- →Systematically tackling software development tasks from planning to testing.
- →Powering AI assistants with real-time web content
- →Enhancing sales data with web information
- →Adding scraping capabilities to code editors
- →Enabling customers to build AI apps with web data
- →Extracting comprehensive information for in-depth research
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