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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Fillout AI
✓ verifiedFreemium
No-code form builder with high traffic and broad features.
👁 4.2M/mo♥ 4.3K
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forms app
✓ verifiedPaid
Established online form/survey/quiz builder with automation; very high traffic.
👁 1.1M/mo♥ 4.2K
Pricing
Free: $0 /month
Starter: $15 /month
Pro: $40 /month
Business: $75 /month
Lite: Free
Basic: $5 /mo
Standard: $12 /mo
Plus: $25 /mo
Premium: $50 /mo
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Free trial available
Basic: 15 USD /month
Pro: 25 USD /month
Premium: 59 USD /month
Core features
- ✦No-code form builder
- ✦Drag-and-drop interface
- ✦50+ customizable field types
- ✦Conditional logic
- ✦Payment collection
- ✦Scheduling forms
- ✦PDF generation
- ✦Workflow automation
- ✦Customizable branding
- ✦Integrations with other apps
- ✦No-code survey setup
- ✦On-site, email, and SMS survey options
- ✦Integrated AI insights
- ✦Intuitive dashboard with charts and reporting
- ✦Advanced targeting rules and third-party integrations
- ✦Fully translatable surveys
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Video funnels
- ✦AI-powered video chatbots
- ✦Multimedia messaging
- ✦Video forms
- ✦Asynchronous video interviews
- ✦Live calls
- ✦Direct messaging
- ✦NPS
- ✦Embed widget
- ✦Form Builder
- ✦Survey Maker
- ✦Quiz Maker
- ✦Store Builder
- ✦AI Form Generator
- ✦500+ Integrations
- ✦Template Library
- ✦Data Analysis Tools
- ✦Workflow Automation
Use cases
- →Collecting payments through custom forms
- →Processing orders, registrations, and memberships
- →Capturing and managing leads
- →Booking meetings
- →Supporting customers
- →Streamlining internal processes
- →Conducting surveys and quizzes
- →Collect zero-party data using post-purchase surveys
- →Run email capture campaigns
- →Create interactive polls and forms
- →Drive change in marketing spend and product line (Ecommerce)
- →Gather feedback for product while rewarding & engaging your users (SaaS)
- →Ask your audience what types of content they want to see (Blogs & Media)
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Candidate sourcing
- →Candidate screening
- →Candidate selecting
- →Onboarding
- →Lead generation
- →Lead conversion
- →Lead nurture
- →Testimonial collection
- →Collecting customer feedback
- →Conducting market research
- →Creating online quizzes for education or entertainment
- →Selling products through online forms
- →Automating business processes
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