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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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OpnForm
✓ verifiedPaid
Open-source AI form builder for free forms and surveys; strong adoption and traffic.
👁 30K/mo♥ 684
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Airtable AI
✓ verifiedFreemium
No-code app-building platform with AI for data and workflow automation.
👁 27M/mo
Pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Free: $0
Pro (Monthly): $16 per month
Pro (Yearly): $16 per month (billed yearly)
Basic: $0/month
Pro: $20/month
Team: $49/month
No public pricing
Core features
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI Form Builder
- ✦Unlimited forms, fields, and responses (Free plan)
- ✦Form logic, URL pre-fill, Hidden fields
- ✦File uploads, Custom code, Webhooks
- ✦Customizable themes and thank you pages
- ✦Form Analytics
- ✦Integration with Notion databases
- ✦Unlimited fields and submissions
- ✦Customizable form styling
- ✦Conditional logic and validation rules
- ✦Ready-made form templates
- ✦File uploads
- ✦Multi-page forms
- ✦Email, Slack, and Discord notifications
- ✦Submission editing
- ✦Form protection (password, captcha)
- ✦No-code app building
- ✦AI-powered data analysis and automation
- ✦Integration with popular tools
- ✦Customizable interfaces and views
- ✦Collaboration features
Use cases
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Creating contact forms
- →Conducting surveys
- →Collecting internal announcements
- →Managing warehouse inventory check-ins
- →Gathering training feedback
- →Processing international job applications
- →Streamlining legal petitions
- →Supporting environmental initiatives
- →Guest blog submission forms
- →Event attendee check-in forms
- →Customer satisfaction surveys
- →Patient intake forms
- →Photography quotation requests
- →Equipment rental requests
- →Photo shoot permit requests
- →Product development cycle management
- →Marketing campaign creation and tracking
- →Operations data and process organization
- →Project management across departments
- →Human resources process streamlining
- →Sales workflow optimization
- →Financial request streamlining and budget management
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