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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
Pricing
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
Freelance Hires: $15 - $110+
Full-time Hires: 20% of the annual salary
Core features
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
- ✦AI-powered candidate matching
- ✦Vetted remote talent pool
- ✦Freelance and full-time hiring options
- ✦Global reach (190 countries)
- ✦Secure payments and compliant global hires
Use cases
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
- →Hiring a remote full-stack developer for a web application project.
- →Finding a freelance UX designer to improve user experience.
- →Scaling a marketing team with remote content writers and SEO specialists.
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