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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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forms app
✓ verifiedPaid
Established online form/survey/quiz builder with automation; very high traffic.
👁 1.1M/mo♥ 4.2K
✕
Airtable AI
✓ verifiedFreemium
No-code app-building platform with AI for data and workflow automation.
👁 27M/mo
Pricing
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
Basic: 15 USD /month
Pro: 25 USD /month
Premium: 59 USD /month
Basic: $0/month
Pro: $20/month
Team: $49/month
No public pricing
Core features
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
- ✦Form Builder
- ✦Survey Maker
- ✦Quiz Maker
- ✦Store Builder
- ✦AI Form Generator
- ✦500+ Integrations
- ✦Template Library
- ✦Data Analysis Tools
- ✦Workflow Automation
- ✦Integration with Notion databases
- ✦Unlimited fields and submissions
- ✦Customizable form styling
- ✦Conditional logic and validation rules
- ✦Ready-made form templates
- ✦File uploads
- ✦Multi-page forms
- ✦Email, Slack, and Discord notifications
- ✦Submission editing
- ✦Form protection (password, captcha)
- ✦No-code app building
- ✦AI-powered data analysis and automation
- ✦Integration with popular tools
- ✦Customizable interfaces and views
- ✦Collaboration features
Use cases
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
- →Collecting customer feedback
- →Conducting market research
- →Creating online quizzes for education or entertainment
- →Selling products through online forms
- →Automating business processes
- →Guest blog submission forms
- →Event attendee check-in forms
- →Customer satisfaction surveys
- →Patient intake forms
- →Photography quotation requests
- →Equipment rental requests
- →Photo shoot permit requests
- →Product development cycle management
- →Marketing campaign creation and tracking
- →Operations data and process organization
- →Project management across departments
- →Human resources process streamlining
- →Sales workflow optimization
- →Financial request streamlining and budget management
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