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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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✕
The New GitBook
✓ verified
Widely used technical-documentation platform with AI-powered search; very high traffic.
👁 653K/mo♥ 2.9K
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Glean
✓ verifiedFreemium
Enterprise work-AI platform for knowledge discovery and automation.
👁 3.2M/mo
✕
Google Opal
✓ verified
Google Opal builds AI mini-apps via natural language; official Google product.
👁 2.1M/mo
Pricing
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
Basic: $0/month
Pro: $20/month
Team: $49/month
No public pricing
No public pricing
No public pricing
Core features
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
- ✦Integration with Notion databases
- ✦Unlimited fields and submissions
- ✦Customizable form styling
- ✦Conditional logic and validation rules
- ✦Ready-made form templates
- ✦File uploads
- ✦Multi-page forms
- ✦Email, Slack, and Discord notifications
- ✦Submission editing
- ✦Form protection (password, captcha)
- ✦AI-powered search and insights
- ✦Git-based workflow
- ✦WYSIWYG editor
- ✦OpenAPI spec file support
- ✦SEO and AI data ingestion optimization
- ✦Adaptive content
- ✦Built-in analytics
- ✦Work AI Platform
- ✦Glean Assistant (AI assistant)
- ✦Glean Agents (AI agent builder)
- ✦Glean Search (Enterprise search)
- ✦Connectors (Data integration)
- ✦Data & AI Governance
- ✦Security
- ✦No-Code AI Mini-App Creation
- ✦Natural Language Building and Editing
- ✦Rapid Prototyping
- ✦Intuitive Visual Editor (Node-based workflow)
- ✦Instant Hosting and Sharing of Apps
- ✦Multi-step AI Workflow Creation
- ✦Gallery of Demo Opals for Remixing
- ✦Debugging with Console
- ✦Automatic Version History
Use cases
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
- →Guest blog submission forms
- →Event attendee check-in forms
- →Customer satisfaction surveys
- →Patient intake forms
- →Photography quotation requests
- →Equipment rental requests
- →Photo shoot permit requests
- →Build product documentation your users will love
- →Create interactive API docs
- →Localize your docs with AI
- →Centralize product docs, API reference, help center, and changelog
- →Finding information across various company apps
- →Creating and summarizing content
- →Automating repetitive tasks and workflows
- →Onboarding new employees and projects
- →Improving customer service with quick access to knowledge
- →Enhancing engineering productivity
- →Streamlining sales processes
- →Generate full blog posts from a topic input.
- →Create Google Doodles that look up historical events and generate logos.
- →Develop apps that solve math problems from screenshots, provide explanations, and solutions.
- →Generate DJ tracks based on mood or preferences, including intros and YouTube links.
- →Build apps to find and present historical events related to a user's birthday.
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