Compare tools
Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Intercom
✓ verifiedPaid
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
3.1M visits/mo
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Glean
✓ verifiedPaid
Enterprise Work AI platform for company-wide search, an AI assistant and building governed agents across 250+ connectors.
3.2M visits/mo
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Google Opal
✓ verifiedFree
Google Labs experiment for building and sharing AI mini-apps from natural-language prompts, no coding required.
2.1M visits/mo
Pricing
Basic: $0/month
Pro: $20/month
Team: $49/month
Free: $0
Pro: $29/mo ($39/mo monthly)
Unlimited: $99/mo ($129/mo monthly)
No public pricing
Free trial available
No public pricing
No public pricing
Core features
- ✦Integration with Notion databases
- ✦Unlimited fields and submissions
- ✦Customizable form styling
- ✦Conditional logic and validation rules
- ✦Ready-made form templates
- ✦File uploads
- ✦Multi-page forms
- ✦Email, Slack, and Discord notifications
- ✦Submission editing
- ✦Form protection (password, captcha)
- ✦Live chat
- ✦Chatbots
- ✦Multi-channel messaging
- ✦Knowledge base
- ✦Integrations & API
- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
- ✦Enterprise search across company apps
- ✦Personal AI assistant grounded in work data
- ✦Agent builder, orchestration and governance
- ✦250+ connectors and actions
- ✦Enterprise knowledge graph and hybrid search
- ✦Security controls for scaling AI
- ✦Build AI mini-apps from natural-language prompts
- ✦Visual editor for prompt/tool workflows
- ✦Share created apps with others
- ✦No-code AI app prototyping
Use cases
- →Guest blog submission forms
- →Event attendee check-in forms
- →Customer satisfaction surveys
- →Patient intake forms
- →Photography quotation requests
- →Equipment rental requests
- →Photo shoot permit requests
- →Sales: Increase sales by talking to customers in real-time.
- →Support: Help customers faster and solve their problems quickly.
- →Marketing: Automate lead qualification and collect feedback.
- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
- →Search across all company knowledge
- →Answer employee questions with grounded AI
- →Build and deploy custom AI agents
- →Automate cross-system workflows
- →Prototyping an AI workflow quickly
- →Sharing a custom AI mini-app
- →Automating a task with chained prompts
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