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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Pricing
Basic: $0/month
Pro: $20/month
Team: $49/month
Starter: $59 per seat/mo
Professional: $89 per seat/mo
Enterprise: $139 per seat/mo
Free: $0/mo plus usage (1 agent, 1,000 runs/mo)
Individual: $20/mo or $16/mo billed yearly (unlimited agents and runs)
Free trial available
Core features
- ✦Integration with Notion databases
- ✦Unlimited fields and submissions
- ✦Customizable form styling
- ✦Conditional logic and validation rules
- ✦Ready-made form templates
- ✦File uploads
- ✦Multi-page forms
- ✦Email, Slack, and Discord notifications
- ✦Submission editing
- ✦Form protection (password, captcha)
- ✦Unified Inbox (Ticketing, Chat Widget, Email, Microsoft Teams, Slack Connect, Ticket Forms, Slack Community)
- ✦AI Support (AI Agents, AI Assistants, AI Autofill, Article Copilot, AI Issue Summaries)
- ✦Knowledge Base (Host Help Center, Internal KB, Article Versioning & Visibility)
- ✦Customer Portal (Shared issue portal with customers)
- ✦Workflows & Automation (Triggers, Macros, Team Assignment Rules)
- ✦Account Management (Account Views, Product Updates, Broadcasts)
- ✦Reporting & Analytics (Support Metrics, CSAT Analytics, Workforce Analytics, SLA Compliance Analytics)
- ✦Integrations (Product, CRM, Alerting, Data Warehouse, Incident Management, API & Webhooks)
- ✦Enterprise Readiness (RBAC, Security Review, MSA, SLAs)
- ✦No-code AI agent builder
- ✦Visual workflow automation
- ✦Integration with APIs and Webhooks
- ✦Deployment as web apps, autonomous agents, browser extensions, email triggers, webhook endpoints, or API endpoints
- ✦Access to over 90 LLMs and image models
- ✦Data ingestion from various sources
- ✦Social media integration
- ✦Human-in-the-loop features
- ✦Testing and quality assurance tools
- ✦Workspace and agent management
Use cases
- →Guest blog submission forms
- →Event attendee check-in forms
- →Customer satisfaction surveys
- →Patient intake forms
- →Photography quotation requests
- →Equipment rental requests
- →Photo shoot permit requests
- →Replacing legacy support systems like Zendesk and Freshdesk for improved efficiency.
- →Scaling 24/7 customer support operations with AI agents and runbooks.
- →Transforming account management processes with AI-powered summaries.
- →Automating common responses and codifying business processes through workflows.
- →Broadcasting new features, newsletters, and product updates to customers.
- →Automating business processes
- →Creating custom AI-powered tools
- →Building AI-powered web applications
- →Generating content (text, images, HTML, PDF, audio)
- →Monitoring social media
- →Extracting data from images
- →Retrieval Augmented Generation (RAG)
- →Sending SMS and emails
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