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Builds AI agents from your knowledge base to answer customer and team questions and take actions across support, sales, and internal tools.
AI-first customer-service helpdesk built around the Fin AI agent, for support teams handling omnichannel conversations.
Enterprise platform for building no-code AI agents across support, sales, search and analytics, aimed at larger businesses.
Developer-focused platform to build and deploy AI agents across widgets, messaging apps, and SDKs, with security and observability.
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No public pricing
- ✦Custom chatbots trained on 37+ content sources
- ✦AI actions and skills (tickets, scheduling, billing, MCP)
- ✦Website, help center, Slack, and API deployment
- ✦Lead capture and pre-sales chat
- ✦Conversation and question analytics
- ✦Multi-model support with team workspaces
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Fin AI agent for customer service
- ✦Omnichannel agent inbox
- ✦AI-assisted ticketing
- ✦Copilot agent assistant
- ✦AI conversation insights and scoring
- ✦No-code automations
- ✦No-code agent and workflow builder
- ✦Knowledge base grounded in company data
- ✦Custom LLM tooling and integrations
- ✦Multilingual customer-support automation
- ✦AI SDR for lead generation and CRM sync
- ✦Private/on-prem deployment option
- ✦Build agents from datasets, skillsets, integrations
- ✦Embeddable widgets and SDKs
- ✦Messaging channels (Slack, Discord, WhatsApp, Telegram)
- ✦OAuth and MCP integrations
- ✦Bring-your-own model support
- ✦Whitelabel and custom branding
- ✦Observability, security, governance
- →Automating customer support with 24/7 answers
- →Qualifying and capturing sales leads
- →Internal knowledge retrieval for teams
- →Research and document analysis
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Automating customer support with AI
- →Assisting human agents in real time
- →Routing and resolving tickets
- →Analyzing support quality and trends
- →Automating tier-1 customer support
- →Scaling outbound lead generation
- →Searching internal enterprise knowledge
- →Turning business data into insights
- →Building custom AI agents for support or leads
- →Embedding AI widgets on websites and apps
- →Deploying agents across messaging platforms