Compare tools
Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
⇄ Comparison dimension — pick the market you're actually shopping in
✕
Fillout AI
✓ verifiedFreemium
No-code form builder with high traffic and broad features.
👁 4.2M/mo♥ 4.3K
✕
Dialpad
✓ verifiedPaid
AI-powered customer communications platform for calls, messages and meetings; major established product.
👁 2.3M/mo♥ 1.6K
Pricing
Free: $0 /month
Starter: $15 /month
Pro: $40 /month
Business: $75 /month
Basic: $0/month
Pro: $20/month
Team: $49/month
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Core features
- ✦No-code form builder
- ✦Drag-and-drop interface
- ✦50+ customizable field types
- ✦Conditional logic
- ✦Payment collection
- ✦Scheduling forms
- ✦PDF generation
- ✦Workflow automation
- ✦Customizable branding
- ✦Integrations with other apps
- ✦Integration with Notion databases
- ✦Unlimited fields and submissions
- ✦Customizable form styling
- ✦Conditional logic and validation rules
- ✦Ready-made form templates
- ✦File uploads
- ✦Multi-page forms
- ✦Email, Slack, and Discord notifications
- ✦Submission editing
- ✦Form protection (password, captcha)
- ✦AI Agent for automated support
- ✦Helpdesk centralization
- ✦Omnichannel integration
- ✦Ecommerce platform integrations (Shopify, Magento, BigCommerce)
- ✦Automation rules and workflows
- ✦Revenue and performance statistics
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Ai-powered customer communications
- ✦All-in-one platform
- ✦Real-time Ai insights
- ✦Cloud-based solutions
Use cases
- →Collecting payments through custom forms
- →Processing orders, registrations, and memberships
- →Capturing and managing leads
- →Booking meetings
- →Supporting customers
- →Streamlining internal processes
- →Conducting surveys and quizzes
- →Guest blog submission forms
- →Event attendee check-in forms
- →Customer satisfaction surveys
- →Patient intake forms
- →Photography quotation requests
- →Equipment rental requests
- →Photo shoot permit requests
- →Automating up to 60% of customer inquiries with AI
- →Providing personalized shopping assistance to increase conversions
- →Managing customer support across email, social media, live chat, voice, and SMS
- →Centralizing customer interactions and data for personalized experiences
- →Editing Shopify orders and running promotional campaigns directly from Gorgias
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Improving customer experience in retail with Dialpad Support
- →Connecting employees globally with Dialpad Connect
- →Achieving high CSAT scores with Dialpad
- →Optimizing efficiency by consolidating communications on Dialpad
Visit