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Pricing
No public pricing
No public pricing
Free: FREE
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Core features
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- ✦Capture customer interactions
- ✦AI-powered insights
- ✦Revenue forecasting
- ✦Deal execution
- ✦Coaching and onboarding tools
- ✦Sales engagement reimagined with AI
- ✦Data-driven decision making
- ✦AI-powered chat automation
- ✦Multi-channel integration (WhatsApp, email, social media)
- ✦Lead capture and qualification
- ✦Team inbox for sales chat conversions
- ✦Customer retention tools (promotions, reminders, support)
- ✦CRM integration
- ✦WhatsApp tools (link generator, QR generator)
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
Use cases
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- →Stop losing winnable deals
- →Improve customer success and renewals
- →Enhance marketing effectiveness
- →Transform reps into stars through coaching
- →Execute strategic initiatives effectively
- →Gain market insights
- →Retail businesses boosting sales through chat commerce
- →Educational institutions increasing conversions from sales inquiries
- →Healthcare providers improving care visit success with automation
- →Professional services gaining more qualified leads over WhatsApp
- →Automotive companies streamlining communication for multiple branches
- →Travel agencies achieving subscriber growth through customer service
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
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