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The New GitBook
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Widely used technical-documentation platform with AI-powered search; very high traffic.
👁 653K/mo♥ 2.9K
Pricing
Free: $0
Pro: $29/mo ($39/mo monthly)
Unlimited: $99/mo ($129/mo monthly)
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
No public pricing
Forever Free: $0
Basic: $19
Professional: $49
Agency: $149
Core features
- ✦Live chat
- ✦Chatbots
- ✦Multi-channel messaging
- ✦Knowledge base
- ✦Integrations & API
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
- ✦AI-powered search and insights
- ✦Git-based workflow
- ✦WYSIWYG editor
- ✦OpenAPI spec file support
- ✦SEO and AI data ingestion optimization
- ✦Adaptive content
- ✦Built-in analytics
- ✦TinyForms: Build smart forms with customized APIs, real-time logic, and dynamic APIs.
- ✦TinyWorkflows: Create no-code automations with a visual drag-and-drop builder, human-in-loop capabilities, and AI assistance.
- ✦TinyTables: Manage, analyze, and visualize data with live sync, built-in AI enrichment, and smart insights.
- ✦TinyEmails: Create and send personalized emails directly from workflows with AI-crafted messages and data-driven timing.
- ✦TinyAgents: Deploy specialized AI agents for research, qualification, or enrichment tasks, with prebuilt expertise and customizable logic.
Use cases
- →Sales: Increase sales by talking to customers in real-time.
- →Support: Help customers faster and solve their problems quickly.
- →Marketing: Automate lead qualification and collect feedback.
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
- →Build product documentation your users will love
- →Create interactive API docs
- →Localize your docs with AI
- →Centralize product docs, API reference, help center, and changelog
- →Lead Management: Automate lead capture, enrichment, and CRM syncing to turn form fills into qualified prospects.
- →Sales Pipeline: Automate handoffs and streamline sales processes for efficiency.
- →Marketing Campaigns: Boost marketing campaign impact through automation.
- →Recruitment Flow: Automate hiring and onboarding by collecting applications, shortlisting with AI, and notifying teams.
- →Community Flow: Manage community onboarding, approvals, and communication on platforms like Telegram.
- →Campaign Flow: Streamline voucher availing journeys, rewards, and coupon redemptions with full automation.
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