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The New GitBook
✓ verified
Widely used technical-documentation platform with AI-powered search; very high traffic.
👁 653K/mo♥ 2.9K
Pricing
Marketing Hub Professional: SGD 1,120 /mo
Marketing Hub Enterprise: SGD 5,100 /mo
No public pricing
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
No public pricing
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
Core features
- ✦CRM
- ✦Marketing Automation
- ✦Sales Automation
- ✦Customer Service Tools
- ✦Content Management
- ✦Operations Management
- ✦B2B Commerce Tools
- ✦AI-powered features
- ✦Email Marketing
- ✦SMS Marketing
- ✦Mobile Push Notifications
- ✦Customer Data Platform (CDP)
- ✦Product Reviews Collection
- ✦Segmentation
- ✦Automated Flows
- ✦AI-powered content generation
- ✦Predictive Analytics and Benchmarks
- ✦Real-time data activation
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦AI-powered search and insights
- ✦Git-based workflow
- ✦WYSIWYG editor
- ✦OpenAPI spec file support
- ✦SEO and AI data ingestion optimization
- ✦Adaptive content
- ✦Built-in analytics
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
Use cases
- →Generate leads through content, AI, and automation.
- →Automate sales prospecting and engage high-value leads.
- →Scale customer service with an AI customer agent.
- →Create and manage content for your audience.
- →Streamline sales processes and close more deals.
- →Improve customer retention and support at scale.
- →Sending rich, engaging email campaigns with dynamic content and product recommendations.
- →Reaching VIP customers via SMS for two-way conversations.
- →Boosting engagement and retaining mobile app users with perfectly timed notifications.
- →Consolidating and activating customer data to create comprehensive customer profiles.
- →Collecting and showcasing customer-written reviews to build trust and increase sales.
- →Automating marketing workflows and campaigns for personalized customer journeys.
- →Analyzing campaign performance with accurate attribution and reporting.
- →Guiding marketing strategy with AI, predictive analytics, and peer benchmarks.
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Build product documentation your users will love
- →Create interactive API docs
- →Localize your docs with AI
- →Centralize product docs, API reference, help center, and changelog
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
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