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Side-by-side features, use cases and pricing — because the right pick depends on your job and budget, not just the ranking.
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Pricing
No public pricing
No public pricing
Free: Free
Lite: $9 / month
Starter: $29 / month
Basic: $39 / month
Essential: $29 per seat/mo (billed annually) + $0.99 per Fin resolution
Advanced: $85 per seat/mo (billed annually) + $0.99 per Fin resolution
Expert: $132 per seat/mo (billed annually) + $0.99 per Fin resolution
Fin AI Agent (on existing helpdesk): $0.99 per Fin resolution (50 resolutions per month minimum)
Copilot: $29 per agent/mo (billed annually)
Proactive Support Plus: $99 /mo
Essential: $29
Advanced: $85
Expert: $132
Fin AI Agent: $0.99
Copilot: $29
Proactive Support Plus: $99
Core features
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- ✦AI-powered enablement
- ✦Sales content management
- ✦Learning & coaching
- ✦Buyer engagement
- ✦Content automation
- ✦Enablement intelligence
- ✦Digital Sales Rooms
- ✦LiveDocs
- ✦LiveSocial
- ✦Seismic for Meetings
- ✦LinkedIn Sales Navigator Scraping
- ✦AI-powered Email Finder
- ✦Data Cleaning
- ✦CRM Integration
- ✦Fin AI Agent for automated customer support
- ✦Omnichannel support (inbox, tickets, phone, help center)
- ✦AI-enhanced inbox for agent productivity
- ✦AI Insights & Reporting for performance optimization
- ✦Workflow automation with a visual builder
- ✦Help Desk
- ✦AI Chatbot
- ✦Proactive Support
- ✦Omnichannel Platform
- ✦Knowledge Base
- ✦Inbox
- ✦Tickets
- ✦AI Insights & Reporting
- ✦Workflows
- ✦Apps and Integrations
Use cases
- —
- →Readying sales reps with training, coaching, and content to close deals.
- →Growing revenue and exceeding quota by automating tedious tasks.
- →Crafting more effective content with AI suggestions and analytics.
- →Building a team of confident customer service agents through smarter training and content delivery.
- →Exporting leads and emails from Sales Navigator search results.
- →Scraping LinkedIn group member lists.
- →Saving leads through Sales Navigator and LinkedIn profile pages.
- →Finding business email addresses of potential deals.
- →Providing instant customer service with Fin AI Agent
- →Managing customer inquiries across multiple channels
- →Automating support workflows to improve efficiency
- →Empowering support agents with AI-powered tools
- →Gaining insights into customer service performance
- →Deliver help content to customers
- →Divert repetitive questions with a bot
- →Set up a central place for customers to find answers
- →Create multilingual articles for global customers
- →Resolve issues before they arise using outbound messaging
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